Setting up an account
with PayPal
Click
here to create an account with PayPal.
Once you have created your account, you need to setup the instant
payment notification. This is necessary so that sales are automatically
validated. To do this log into your PayPal account and click on
the "Profile" tab. Now click on the link instant payment
notification preferences link. The URL that you want to enter is
the one to the file ppconfirm.asp in your admin directory. So for
instance it might be
http://www.yourstore.com/vsadmin/ppconfirm.asp
After entering this URL, just click the checkbox to activate instant
payment notification and you're all done.
You now just need to go to the Edit Payment Providers link on
your store admin, chose Modify for PayPal and enter the email address
that is associated with your PayPal account.
Testing using the PayPal sandbox
Version 4.9.0 saw the introduction of a demo mode for PayPal testing.
To use this feature, check the demo mode box in the payment provider
admin page for PayPal and then sign up for a developer account
at https://developer.paypal.com/ so
you can use their sandbox feature.
Troubleshooting
Setting up PayPal IPN is quite simple but if you have tried the
above instructions and your orders are still not automatically
authorized, then we have some troubleshooting information here
for you.
Your host will need the XML pack installed on the server for IPN
to work. You can check this by opening the ppconfirm.asp page directly
in your browser by entering the URL like so:
http://www.yourstore.com/vsadmin/ppconfirm.asp
(you will of course need to change yoursite.com for the URL of
your own site)
If you just get a blank page then probably the XML pack is installed.
If you receive an error then please send a note to your host asking
them if they will install the XML pack. It is available free here…
http://www.microsoft.com/xml/
Or comes as standard when IE6 is
installed on the server.
PayPal has introduced a new Merchant Tools feature called “Auto
Return”. If you select this option in your account, PayPal
has you add in the URL you would like your customers to return
to on your website. What actually happens is that you are directed
to the Thank You page that gives an error message “Sorry
there has been an error”. You will also not receive order confirmation,
so don't use this PayPal feature with the ecommerce templates.
The Auto Return feature can be used though in conjunction
with PDT - Payment Data Transfer (Version 5.1.0 minimum required).
You will need to add your PDT key to the admin payment provider
PayPal page. Implementing this will allow customers to return to
your store without clicking on the "Return to Merchant" link
from PayPal.
If in your admin orders page your PayPal payments are showing
with a status of "Pending:
unilateral" then you wil need
a verified Premier or Business account for PayPal IPN. The message
of Pending:
unilateral comes
up when the account isn't verified. The solution is to
check again that you have completed all the verification steps
for your
account
and
that it is a Premier or Business account.
If the shipping cost is not being passed on to PayPal even though
this is showing correctly in the cart then go to this URL
when logged in to your paypal account . . .
https://www.paypal.com/en/cgi-bin/webscr?cmd=_profile-shipping
Then
check the setting of . . .
Click here to allow transaction-based shipping values to override
the profile shipping settings listed above (if profile settings
are enabled).
You will also need to add this parameter to vsadmin/includes.asp
splitpaypalshipping=TRUE
Please do read our guide here on credit
card fraud.
For more information, rates and support, please visit the PayPal
website.
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