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 Digital Download Path question
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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/10/2012 :  21:48  Show Profile
So I've followed the instructions and everything seemed to go smoothly but I don't see a link to the download on the thank you page. I am a bit confused about how to set the path for the download. What I did was stick the test.asp file in the folder I'm storing the download in and ran it. I took the resulting string and placed it into the box on the product page for the file. Was that correct?

Phil
ECT Moderator

United Kingdom
4764 Posts

Posted - 06/11/2012 :  02:22  Show Profile
Hi,
Even if the path you have set is incorrect you should still have a download link on the thanks page.
Can you let us know what you have set in your includes.asp and also please check you have followed the instructions here - http://www.ecommercetemplates.com/help/digital-download.asp#asp

Check you have done the following
Open the file thanks.asp in HTML / code view and search for the line . . .

<!--#include file="vsadmin/inc/incthanks.asp"-->

. . . and on the line after that add . . .

<!--#include file="vsadmin/inc/digidownload.asp"-->



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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  09:53  Show Profile
I'm pretty sure I did everything the instructions say to do although I did get a bit confused at this point:

digidownloadpattern="\downloads\%pid%.zip"

I actually put this line in with the actual product ID which I'm thinking is wrong although I don't know that it would affect having a download button or not on the thanks page. Should that line read exactly as I have it above?
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Phil
ECT Moderator

United Kingdom
4764 Posts

Posted - 06/11/2012 :  10:10  Show Profile
quote:
I actually put this line in with the actual product ID which I'm thinking is wrong


That line should go in the includes.asp, what other lines have you added in your includes.asp so we can troubleshoot the problem?



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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  11:05  Show Profile
Here's what's in there:

digidownloads=true
digidownloadsecret="xxxxxxxxxxxxxxxxxxxxxxxxx"
digidownloadwarn=TRUE
digidownloaddays=5
digidownloadpattern="\downloads\whenifall.zip"
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Andy
Administrator

69140 Posts

Posted - 06/11/2012 :  11:13  Show Profile
What have you put in the download filed in the product admin page?

If the download file name is the same as the product reference, you can use this

digidownloadpattern="\downloads\%pid%.zip"

as %pid% is the variable replaced by the product id by the cart.

In which case the download field should contain the letter "A" (for automatic).

Andy

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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  11:32  Show Profile
I think I get that. So, now my includes looks like this:

digidownloads=true
digidownloadsecret="xxxxxxxxxxxxxxxxxxxxxxxxx"
digidownloadwarn=TRUE
digidownloaddays=5
digidownloadpattern="\downloads\%pid%.zip"

And the "Download" field for the specific item I'm posting has the letter "A".

Should this solve the issue of the download link not being on the thanks page?

I was a little confused with the whole part about using the test.asp to get the path to the download. I created a folder with a unique name and placed it in the same directory as the rest of the main ecommerce folders (vsadmin, images, etc.). Should the digidownloadpattern line reflect that path?
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Andy
Administrator

69140 Posts

Posted - 06/11/2012 :  11:59  Show Profile
It may do but also make sure you have the digidownloads include line in thanks.asp as per Phil's post.

Andy

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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  12:12  Show Profile
Here's what's on my thanks page:

<!--#include file="vsadmin/db_conn_open.asp"-->
<!--#include file="vsadmin/inc/languagefile.asp"-->
<!--#include file="vsadmin/includes.asp"-->
<!--#include file="vsadmin/inc/incfunctions.asp"-->
<!--#include file="vsadmin/inc/incthanks.asp"-->
<!--#include file="vsadmin/inc/digidownload.asp"-->

I'm still not seeing a link though. I'm paying through Paypal and clicking the "return to" link to go back to the site which brings me to the thanks page.

Also, I changed this line:

digidownloadpattern="\downloads\%pid%.zip"

to: digidownloadpattern="\mydownloadfolder\%pid%.zip"
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Andy
Administrator

69140 Posts

Posted - 06/11/2012 :  12:55  Show Profile
That all looks fine now. Do you have just the one includes.asp file? Is the thanks pages with the changes definitely uploaded?

Andy

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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  17:57  Show Profile
Yes. I even deleted the previous thanks page before I uploaded the updated one.
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Sinbad
Administrator

USA
53644 Posts

Posted - 06/11/2012 :  18:10  Show Profile
Hi can you turn on email payment provider and give us a link so we can give it a try. Or setup a test product for 0.0 and give us the link to the product to try.

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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/11/2012 :  18:23  Show Profile
Email payment is on.

http://www.chrismarspublishing.com/ecommerce/products.asp

It's the fifth item down for .99
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Sinbad
Administrator

USA
53644 Posts

Posted - 06/11/2012 :  18:30  Show Profile
Can you click on my user name and send the ftp login details for the site and I'll have a closer look.

Winners never quit, quitters never win
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Andy
Administrator

69140 Posts

Posted - 06/12/2012 :  11:25  Show Profile
I've had a look at your site and can't see a lot wrong to be honest. You are running an old version though so would updating be a possibility?

Can you also let us know if your host supports ASPupload?

Andy

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DavidX
Ecommerce Template Expert

545 Posts

Posted - 06/12/2012 :  13:21  Show Profile
The site is hosted at GoDaddy which uses ASPupload 3.0.
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