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Topic  |
DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/10/2012 : 21:48
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| So I've followed the instructions and everything seemed to go smoothly but I don't see a link to the download on the thank you page. I am a bit confused about how to set the path for the download. What I did was stick the test.asp file in the folder I'm storing the download in and ran it. I took the resulting string and placed it into the box on the product page for the file. Was that correct? |
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Phil
ECT Moderator
United Kingdom
4764 Posts |
Posted - 06/11/2012 : 02:22
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Hi, Even if the path you have set is incorrect you should still have a download link on the thanks page. Can you let us know what you have set in your includes.asp and also please check you have followed the instructions here - http://www.ecommercetemplates.com/help/digital-download.asp#asp
Check you have done the following Open the file thanks.asp in HTML / code view and search for the line . . .
<!--#include file="vsadmin/inc/incthanks.asp"-->
. . . and on the line after that add . . .
<!--#include file="vsadmin/inc/digidownload.asp"-->

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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/11/2012 : 09:53
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I'm pretty sure I did everything the instructions say to do although I did get a bit confused at this point:
digidownloadpattern="\downloads\%pid%.zip"
I actually put this line in with the actual product ID which I'm thinking is wrong although I don't know that it would affect having a download button or not on the thanks page. Should that line read exactly as I have it above? |
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Phil
ECT Moderator
United Kingdom
4764 Posts |
Posted - 06/11/2012 : 10:10
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quote: I actually put this line in with the actual product ID which I'm thinking is wrong
That line should go in the includes.asp, what other lines have you added in your includes.asp so we can troubleshoot the problem?

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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/11/2012 : 11:05
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Here's what's in there:
digidownloads=true digidownloadsecret="xxxxxxxxxxxxxxxxxxxxxxxxx" digidownloadwarn=TRUE digidownloaddays=5 digidownloadpattern="\downloads\whenifall.zip" |
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Andy
Administrator
69140 Posts |
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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/11/2012 : 11:32
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I think I get that. So, now my includes looks like this:
digidownloads=true digidownloadsecret="xxxxxxxxxxxxxxxxxxxxxxxxx" digidownloadwarn=TRUE digidownloaddays=5 digidownloadpattern="\downloads\%pid%.zip"
And the "Download" field for the specific item I'm posting has the letter "A".
Should this solve the issue of the download link not being on the thanks page?
I was a little confused with the whole part about using the test.asp to get the path to the download. I created a folder with a unique name and placed it in the same directory as the rest of the main ecommerce folders (vsadmin, images, etc.). Should the digidownloadpattern line reflect that path? |
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Andy
Administrator
69140 Posts |
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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/11/2012 : 12:12
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Here's what's on my thanks page:
<!--#include file="vsadmin/db_conn_open.asp"--> <!--#include file="vsadmin/inc/languagefile.asp"--> <!--#include file="vsadmin/includes.asp"--> <!--#include file="vsadmin/inc/incfunctions.asp"--> <!--#include file="vsadmin/inc/incthanks.asp"--> <!--#include file="vsadmin/inc/digidownload.asp"-->
I'm still not seeing a link though. I'm paying through Paypal and clicking the "return to" link to go back to the site which brings me to the thanks page.
Also, I changed this line:
digidownloadpattern="\downloads\%pid%.zip"
to: digidownloadpattern="\mydownloadfolder\%pid%.zip" |
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Andy
Administrator
69140 Posts |
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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/11/2012 : 17:57
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| Yes. I even deleted the previous thanks page before I uploaded the updated one. |
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Sinbad
Administrator
USA
53644 Posts |
Posted - 06/11/2012 : 18:10
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Hi can you turn on email payment provider and give us a link so we can give it a try. Or setup a test product for 0.0 and give us the link to the product to try.
Winners never quit, quitters never win User Manual for Ecommerce Templates
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DavidX
Ecommerce Template Expert
545 Posts |
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Sinbad
Administrator
USA
53644 Posts |
Posted - 06/11/2012 : 18:30
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Can you click on my user name and send the ftp login details for the site and I'll have a closer look.
Winners never quit, quitters never win User Manual for Ecommerce Templates
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Andy
Administrator
69140 Posts |
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DavidX
Ecommerce Template Expert
545 Posts |
Posted - 06/12/2012 : 13:21
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| The site is hosted at GoDaddy which uses ASPupload 3.0. |
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