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sdesigns
Advanced Member
220 Posts Pre-sales questions only
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 Posted - 06/19/2012 : 16:14
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I am having issues with the right tax rate percentage being charged. I have set Ny to be charged 8% tax. When I add products to the cart and go through the checkout the rate that the cart ends up charging is more like 7.89% or somewhere in there doesn't seam to be the same each time depending on how much is in the cart.
I have also tried this on your demo cart by setting NY to 8% and I get the same issue. Has anyone seen this before and found a way to have the cart calculate a true 8% tax? Or now why it is doing this. |
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Sinbad
Administrator
USA
53975 Posts |
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sdesigns
Advanced Member
220 Posts Pre-sales questions only
(More Details...)
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Posted - 06/19/2012 : 17:09
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I have done this and just checked it another time.
Like I said though I went into your demo store http://www.ectdemostore.com went into the admin and set the usa to 0% country tax and then went in to NY and set it to 8% tax. now if I go in and ad say the product http://www.ectdemostore.com/proddetail.asp?prod=001camera which is 395.00 and I chose the standard shipping of 10.60 it says the state tax is 31.60 and the grand total is 437.40 but the total should be 441.09 with a tax of 35.29 So this ishue is that it is under charging the tax by 3.69 on just this order.
Any idea why this is happening?
Thank you |
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Sinbad
Administrator
USA
53975 Posts |
Posted - 06/19/2012 : 17:29
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Hi tax is charged on the order total not including shipping unless you define in the includes that shipping should be taxed.
395.00*8% 31.60 is correct
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Wrong tax rate percentage charged
