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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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 Posted - 08/05/2012 : 10:52
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When I place a test order. It goes through, but when It comes back. it is getting an error.
Microsoft OLE DB Provider for ODBE Drivers error '80040e14'
(MySQL)(ODBC 3.51 Driver)(mysqld-5.0.92-log) Unknown column 'adminCert' in 'field list'
/vsadmin/inc/incthanks.asp, line 46
so it is not giving a receipt.
any ideas to help. |
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Sinbad
Administrator
USA
53979 Posts |
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 11:03
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| No they are the same versions. I did the updaters per the instructions a few times |
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 11:50
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| is andy working today he has helped me alot in the past. |
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Sinbad
Administrator
USA
53979 Posts |
Posted - 08/05/2012 : 11:50
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Hi can you let us know what type of database the site is using, Microsoft Access or mysql?
Winners never quit, quitters never win
User Manual for Ecommerce Templates
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 11:52
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| my Sql. and I bought the data base from ecommerce. I did the updaters. |
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Sinbad
Administrator
USA
53979 Posts |
Posted - 08/05/2012 : 12:25
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Hi its possible that not all the files were copied over to the server, can you login to the server and check that the date on the files inside vsadmin and inc folder match the date they were updated. Also check that there is not a vsadmin folder inside the vsadmin.
Winners never quit, quitters never win
User Manual for Ecommerce Templates
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 12:31
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| Yes they match and no there is no folder in the vsadmin |
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 13:21
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| Well just did the updater again. does the same thing... |
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Sinbad
Administrator
USA
53979 Posts |
Posted - 08/05/2012 : 16:13
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Hi if you like to send the ftp login detail to info AT ecommercetemplates DOT I can take a look at it.
Winners never quit, quitters never win
User Manual for Ecommerce Templates
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/05/2012 : 18:12
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How about if i send it to sinbad
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Sinbad
Administrator
USA
53979 Posts |
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specialist357
Starting Member
USA
13 Posts Pre-sales questions only
(More Details...)
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Posted - 08/06/2012 : 15:34
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| have you had a chance to look at it yet? |
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Sinbad
Administrator
USA
53979 Posts |
Posted - 08/06/2012 : 15:41
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Hi I'm not seeing a email from any forum members can you try sending it to info AT ecommercetemplates DOT com and I will get it.
Winners never quit, quitters never win
User Manual for Ecommerce Templates
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Sinbad
Administrator
USA
53979 Posts |
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Sinbad
Administrator
USA
53979 Posts |
Posted - 08/07/2012 : 14:21
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Hi I've taken a look and sent you a email with a couple of question. Can you check for that and let me know via email regarding applying the updater.
Winners never quit, quitters never win
User Manual for Ecommerce Templates
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Topic |
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Problem with getting a receipt
