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Boyd156
Starting Member
USA
4 Posts Pre-sales questions only
(More Details...)
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 Posted - 08/29/2012 : 08:51
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My customers get the following message when they attempt to checkout from my store:
Error, couldn't connect to https://www.ups.com/ups.app/xml/Rate (-2147012851).
The certificate authority is invalid or incorrect
When I attempt to check the registration through the control panel I get a similiar message |
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Vince
Administrator
31316 Posts |
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Boyd156
Starting Member
USA
4 Posts Pre-sales questions only
(More Details...)
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Posted - 08/29/2012 : 12:30
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Yes this was working up until about a week ago. At that time we currently used ups and had it registered through the store and everything was fine. we were notified by customers of the issue. We were running an older version of ecommerce at the time and just updated today to the latest vesion hoping it would rectify the problem with negative results.
thanks
Steve |
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Vince
Administrator
31316 Posts |
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Boyd156
Starting Member
USA
4 Posts Pre-sales questions only
(More Details...)
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Posted - 08/29/2012 : 15:02
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Thank You I contacted the host and advised them of the issue and after reseaching it again I have to agree with you.
Thank You |
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Boyd156
Starting Member
USA
4 Posts Pre-sales questions only
(More Details...)
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Posted - 08/31/2012 : 10:58
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| I just wanted to thank you for sending me in the right direction. My host researched the matter and reset my web services which seems to have rectified the problem. Thanks again for your help |
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Vince
Administrator
31316 Posts |
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Topic |
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UPS Shipping
