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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  11:32  Show Profile
Hi. Although I have just been updated to 6.2.2 and hence that is not part of the problem, this problem stems from the first paypal order after 28th Aug 2012. Since that date I have not been getting confirmation e-mails from Paypal. Google is still working perfectly. Regards Phil

Andy
Administrator

69512 Posts

Posted - 10/15/2012 :  11:35  Show Profile
Hi

Are you getting emails from the store ok - they're just not arriving from PayPal?

Andy

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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  11:43  Show Profile
Hi. I was just about to say that I was, as I have just done a test purchase and I got an e-mail, but I did not use paypal, I used "payment by bank transfer" Regards Phil
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Andy
Administrator

69512 Posts

Posted - 10/15/2012 :  12:39  Show Profile
I should have been more clear, are you getting an email from the store for PayPal orders and are they showing as authorized and in black in the admin orders page?

Andy

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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  12:44  Show Profile
Hi I have just tested with paypal and the payment provider and No I have not got either the ECT e-mail or the paypal e-mail. regards Phil
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Andy
Administrator

69512 Posts

Posted - 10/15/2012 :  13:19  Show Profile
Does the order show as authorized in the admin orders page, or is it in red and unauthorized?

Andy

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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  13:39  Show Profile
Hi- Red unauthorized - Regards Phil
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Sinbad
Administrator

USA
53982 Posts

Posted - 10/15/2012 :  14:20  Show Profile
Hi did you complete the order and make it back to the thanks page, where there any errors on the thanks page?

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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  14:24  Show Profile
Hi Yes It completed and returned to the thanks page with no errors Regards Phil
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Sinbad
Administrator

USA
53982 Posts

Posted - 10/15/2012 :  14:30  Show Profile
Hi can you double check that the IPN settings in the Paypal account are correct also if you turned on http://www.ecommercetemplates.com/phphelp/ecommplus/paypal.asp Also can you send a note to your asking if they have a firewall blocking inbound traffic from Paypal

Winners never quit, quitters never win
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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  15:05  Show Profile
Hi There was nothing in the paypal IPN URL - 3 things
1- should it be vsadmin directory or the renamed version
2- If its been working for 2 years why has it suddenly disappeared
3- You ask can I send a note - to whom?

Pending the answer to 1 above I will re test
Regards Phil
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Sinbad
Administrator

USA
53982 Posts

Posted - 10/15/2012 :  15:09  Show Profile
Hi can you set the IPN url in the Paypal account as http://www.YOURDOMAIN.com/vsadmin/ppconfirm.php

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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  15:17  Show Profile
Hi - Done

You set me thinking and I found this e-mail from PayPal. I was not sure if it was spam. Can you confirm the required changes have been made or will be made by 1st Feb 2013 - Regards Phil

----------------------------------------------

To improve our site’s performance, scalability and availability, we’re going to expand the number of IP addresses for www.paypal.com. We announced this in a bulletin on October 18, 2011. As part of this expansion, we’ll discontinue support for the HTTP 1.0 protocol on February 1, 2013.

If your IPN (Instant Payment Notification) or PDT (Payment Data Transfer) scripts use the HTTP 1.0 protocol, this change may impact your ability to perform IPN post-back validation or PDT posts to www.paypal.com.

Additional Details

Starting February 1, 2013, we’ll require all incoming requests to have a “Host” header which complies with HTTP 1.1 specifications. This header was not required with the HTTP 1.0 protocol. IPN and PDT scripts using HTTP 1.0 may start failing with “HTTP/1.0 400 Bad Request” errors after February 1, 2013, which will result in IPN messages not being validated successfully, or PDT scripts not being able to retrieve transaction information.

Action Required before February 1, 2013

If your IPN (Instant Payment Notification) or PDT (Payment Data Transfer) scripts use the HTTP 1.0 protocol, you’ll need to update your scripts to HTTP 1.1, and include the “Host” header in the IPN postback script.



Example:

ASP

//Set values for the request back

req.Method="POST";

req.Host="www.paypal.com";

req.ContentType="application/x-www-form-urlencoded";



Perl

$req=HTTP::Request->new('POST', 'https://www.paypal.com/cgi-bin/webscr');

$req->content_type('application/x-www-form-urlencoded');

$req->header(Host=> 'www.paypal.com');



PHP

// post back to PayPal system to validate

$header .="POST /cgi-bin/webscr HTTP/1.1\r\n";

$header .="Content-Type: application/x-www-form-urlencoded\r\n";

$header .="Host: www.paypal.com\r\n";



Java

HttpsURLConnection uc=(HttpsURLConnection) u.openConnection();

uc.setDoOutput(true);

uc.setRequestProperty("Content-Type","application/x-www-form-urlencoded");

uc.setRequestProperty("Host", "www.paypal.com");



Our Sandbox environment has been configured to reject any HTTP requests without the “Host” header with a HTTP 400 error. You can use Sandbox to test any changes to your IPN and PDT scripts.

For more information on PDT and IPN, please refer to http://www.paypal.com/pdt and http://www.paypal.com/ipn. For additional information about this change, please refer to https://www.paypal.com/mts.

Yours sincerely,

PayPal

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Sinbad
Administrator

USA
53982 Posts

Posted - 10/15/2012 :  15:34  Show Profile
Hi Ecommerce Templates has accounted for the upcomming change in the 6.2.2 updater so you should be all set. Now that the IPN has been set you should now get the authorization code on the view orders and the Order at your store email.

Winners never quit, quitters never win
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hhpja
Starting Member

United Kingdom
16 Posts

Posted - 10/15/2012 :  15:36  Show Profile
Hi Have Tried it and have a few things to report.
During checkout an error message popped up and disappered very quickly something about I should be using PHP 5 not 4.

Also now the order appears in Control panel in "Black" still unauthorised. with "no ipn" in the "Auth Code" box

Still No e-mail from either ECT or Paypal -

I have confirmed the url in paypal ipn is spelt correctly

Regards Phil
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Sinbad
Administrator

USA
53982 Posts

Posted - 10/15/2012 :  15:44  Show Profile
Hi can you ask your host to upgrade the php on the server to php5 and that will sort the problems out.

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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