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 Mobile Site Not Working
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
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Posted - 10/24/2012 :  13:47  Show Profile
I just got attempted to make the mobile site work with no luck. I have followed the instruction exactly and even searched all through this forum with no luck. I have tried several different options, either my own ideas or by ideas of others on this forum and I still cannot get a working solution. Here is my products.php page and when I click to view the products (on the mobile view)...all I get is a page with no products listed.

<?php
session_cache_limiter('none');
session_start();
ob_start(); ?><!DOCTYPE html PUBLIC "-//WAPFORUM//DTD XHTML Mobile 1.2//EN" "http://www.openmobilealliance.org/tech/DTD/xhtml-mobile12.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Mobile site</title>
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
<meta name="HandheldFriendly" content="true" />
<link href="http://www.hiphop-dance.com/mobile/pages/style.css" rel="stylesheet" type="text/css" />
</head>
<body>
<div><?php include "http://www.hiphop-dance.com/mobile/pages/vsadmin/db_conn_open.php" ?>
<?php include "http://www.hiphop-dance.com/mobile/pages/vsadmin/inc/languagefile.php" ?>
<?php include "http://www.hiphop-dance.com/mobile/pages/vsadmin/includes.php" ?>
<?php include "http://www.hiphop-dance.com/mobile/pages/vsadmin/inc/incfunctions.php" ?>
<?php include "http://www.hiphop-dance.com/mobile/pages/vsadmin/inc/incproducts.php" ?></div>
</body>
</html>

Sinbad
Administrator

USA
53632 Posts

Posted - 10/24/2012 :  13:50  Show Profile
Hi can you check that the files have been uploaded to the pages folder on the server, you would need the store pages that you created as well as the vsadmin folder / images and style sheets.

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/24/2012 :  16:31  Show Profile
I don't see a "Pages" folder anywhere on my site. I uploaded the "Images" and "Prodimages" folders to the mobile directory though. Same with the style sheets.
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Sinbad
Administrator

USA
53632 Posts

Posted - 10/24/2012 :  16:36  Show Profile
Hi the pages folder is where all the links are pointing to so if you are not using a pages folder then you can remove pages from the links also you need to upload a index page to the mobile folder on the server.

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/24/2012 :  16:38  Show Profile
I'm sorry, I had a brain lapse. Yes, all the vsadmin files, images, prodimages are in mobile/pages
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/24/2012 :  16:42  Show Profile
I do not have an index page within the pages folder...it defaults to home.php instead of index.php
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Sinbad
Administrator

USA
53632 Posts

Posted - 10/24/2012 :  16:58  Show Profile
Hi now I can see pages up but there are errors, I would start with the first error - Can you contact the host and let them know you are getting the following error:

URL file-access is disabled in the server configuration

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/25/2012 :  01:05  Show Profile
I just got this email from GoDaddy:

Please be aware that some mobile devices do not support certain coding functions such as "get" or "include" and also there are devices that will not show/load flash files, so if that is the file type you are trying to recover, that will be a problem.

What do you suggest I do or reply with?
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/25/2012 :  16:39  Show Profile
I emailed GoDaddy again and here was their response:

"I can see you have an issue with your mobile version of your site. We have reviewed your account and could not find any issues with your hosting plan. The type of error you are experiencing is most likely caused by coding or scripting. Because we do not provide coding support, we are unable to determine what specifically in your code may be causing the error. "

Any suggestions for helping resolve this issue?
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Sinbad
Administrator

USA
53632 Posts

Posted - 10/25/2012 :  16:59  Show Profile
Hi can you send the ftp login details to info AT ecommercetemplates DOT com

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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Sinbad
Administrator

USA
53632 Posts

Posted - 10/25/2012 :  17:28  Show Profile
Hi I see the problem, you do not need to use a full paths for the style sheet or include line.

Remove http://www.hiphop-dance.com/mobile/pages from the style sheet link and include file and that should put thing right. I've already did it for the products.php page you can download it from the server so that you have the changes http://www.Yourdomain.com/mobile/pages/products.php


Winners never quit, quitters never win
User Manual for Ecommerce Templates
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/25/2012 :  17:36  Show Profile
Ok, I see the changes but it is still not working in the mobile view. I am seeing "Fatal error: Maximum execution of time of 30 seconds exceeded in....on line 319"
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
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Posted - 10/25/2012 :  17:40  Show Profile
Here is line 318 & 319 (line of code that is supposedly causing the error I am seeing).

318) $localcodestr = $newstr;
319) while(strlen($localcodestr) < 40)
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Sinbad
Administrator

USA
53632 Posts

Posted - 10/25/2012 :  17:41  Show Profile
Hi I don't see any error on the page where are you seeing that?

Winners never quit, quitters never win
User Manual for Ecommerce Templates
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kvandrews
Starting Member

15 Posts

Pre-sales questions only
(More Details...)

Posted - 10/25/2012 :  17:46  Show Profile
Here is a screenshot from my iPhone

http://www.hiphop-dance.com/screenshot.PNG
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Andy
Administrator

69114 Posts

Posted - 10/26/2012 :  02:49  Show Profile
I just tried it on my Android and didn't see any error on the products page - are you still seeing that or did you fix it?

Andy

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