Checklist
Make sure you run updatestore.asp or updatestore.php in your browser.
(This can be done several times if necessary with no adverse effects).
Make sure ALL files have been
copied from the updater download to the server. You can check yourself
by comparing the dates of the files on the server with the date
you carried out the update. Do use a FTP program rather than using
Frontpage or Dreamweaver to upload the updater files. Also make
sure you have your FTP program set to overwrite existing files
or notify on overwriting existing files and agree to do so.
If you are using a regional updater then remember to copy over
the relevant languagefile as these get overwritten by the
update process.
If you are updating to v4.8.x or above from previous versions,
after updating go to the countries admin page and check that the
countries which are set as "Home Countries" are the ones
to which your states apply.
 Troubleshooting
If you experience errors after updating the most likely reason is
because not ALL the files have been copied over
from the updater to your server. A simple way to check is to login
onto your site via FTP and check the dates on all the files in the
vsadmin and inc folders. Updating the store a second or third time
will do no harm at all.
Also make sure you have a copy of the two
custompayproc files in the vsadmin/inc/ folder.
Make sure you have run updatestore.asp or updatestore.php in your
browser.
Make sure that if you have a second vsadmin folder,
either on the https connection or as a security precaution, that
you have also
updated that one as well to the latest version.
If your DHTML menu stops working correctly, make sure you have followed
the instructions correctly for adding the menu include line (Updating
from versions pre 3.0.6 only).
If you are using a regional updater then remember to copy over the
relevant languagefile - the most recent is always available here.
Is there any way I can open files that have been blocked? (Windows
XP SP2 users)
If you are certain that you trust this file and want to open it,
follow the instructions below.
- Save the file onto your computer.
- Click Start, click My Computer, and navigate to the file that
you saved.
- Right-click the file that you saved, and then click Properties.
- Click Unblock near the bottom of the dialog box.
- After clicking "Unblock" select "Apply".

Advanced
Tips
This is particularly relevant for users who have made custom
modifications to the the vsadmin and inc files and are concerned
about the effects of running an updater.
When an updater is released you can see if it's a
major or minor update by the format of the update version number.
The last digit
changes it's a minor version update. For a minor version
there
are
no changes
to
the database
and the
changes
are normally localized to any one particular script. This means that
(although not recommended) you can probably get away with just updating
individual scripts if you really need to.
When the second number changes (for instance from
v5.1.x to v5.2.x) then it's a major version update. Normally for
these major updates
there are changes to the database and changes in one file are dependant
on changes in other files. So there is no way you are going to
get away with just changing a few select files.
If you regularly need to update around MODs we can recommend
this software
http://www.scootersoftware.com/ for making file comparisons. |