Discount Clarification

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DavidX Ecommerce Template Expert 925 Posts	Posted - 02/11/2019 : 12:55:40 I'm wanting to have a sale where people get a discount of 15% on purchase totals up to $199 and 44% off purchase totals of $200 and up. I need to make two discounts for this. Do minimum and maximum purchase amounts reflect money spent? In other words, for my $200 and up discount I would put "200" in the minimum box and someone taking advantage of it would get the total of $112. They don't have to SPEND $200, correct?
Andy ECT Moderator 95440 Posts	Posted - 02/11/2019 : 13:15:56 Hi If I understand correctly you would need to set up two separate discounts, one for each rule. Andy Please feel free to review / rate our software
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 07:54:28 Yes, I understand that I'll need to set up two discounts. What I really want to make sure of is this: I want people to who place an order of $200 and up to get 44% (plus member discount which gets it very close to 50%) off. I don't want them to have to SPEND $200 after discount. I want them to have to spend at least $100 during the sale. So, should I be setting the discount number to 100 or 200?
Andy ECT Moderator 95440 Posts	Posted - 02/13/2019 : 08:17:55 From what I understand you would set the minimum purchase amount to 200 and then the discount is taken once they have that total of goods in the cart. Andy Please feel free to review / rate our software
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 10:58:16 This isn't working for me. I'm not sure what's going on. Here's what I've done: as a test, I set it to 100. I placed one item that is priced at $160 in the cart and the discount appears as expected. Then, I changed the minimum purchase amount to $200. I placed the same item in the cart and no discount appears, as expected. However, I placed a 2nd $160 item in the cart and no discount appears. I've got it set to assign to individual products/categories but it seems like it's working only on individual products even though I've assigned the discount to the entire category the items are in. Edited by - DavidX on 02/13/2019 11:03:42
Andy ECT Moderator 95440 Posts	Posted - 02/13/2019 : 12:04:32 Can you post here exactly what you have in the discount admin page? Andy Please feel free to review / rate our software
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 12:34:52 Coupon or Discount: Discount Coupon / Discount Effect: Percentage Discount Discount Text: 44% Off $200 and Up! Working Name: 44% Off $200 and Up! Coupon Code: - Number Available: - Start Date - End Date - Min Purchase Amount: 200 Repeat Every: - Max Purchase Amount: - Min Quantity: - Repeat Every: - Max Quantity: - Discount Amount: 44 Scope: Assign to individual products/categories Also Applies To Handling: No Login Level: 1 Restrict to certain countries: No
Andy ECT Moderator 95440 Posts	Posted - 02/13/2019 : 12:49:51 Was the second item you added from the same category and not from one using the additional sections feature? Andy Please feel free to review / rate our software
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 12:53:34 Both items were from the same category and both showed that that discount was applicable. Edited by - DavidX on 02/13/2019 12:54:02
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 14:21:16 I'm doing some experimenting here and with a normal member discount, a $160 item is $144. I've set the discount amount to $143 and added the item and it gets discounted as does any additional qualifying items. If I change it to $145 and add the item (which is $1 under), there is no discount applied as expected however, when I add a 2nd eligible item to the cart, the discount doesn't kick in. It appears that the discount only kicks in based on the fact that one single item is over the amount entered into the Minimum Purchase amount box.
Paradise Ecommerce Template Guru USA 1602 Posts Pre-sales questions only (More Details...)	Posted - 02/13/2019 : 14:26:25 Have you tried changing the scope to see if a different scope would work better? Mark Responsive Design Deals Ecomm Plus - ASP 6.8 www.paradiseclothingco.com
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 14:36:04 None of the other scope options will work for me. I need to be able to assign it to specific categories but I don't want people to have to choose everything from one category in order to get the discount. I want them to be able to choose items from different categories in order to make up the total.
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 14:39:44 If it makes any difference, I'm using 7.0.3
Paradise Ecommerce Template Guru USA 1602 Posts Pre-sales questions only (More Details...)	Posted - 02/13/2019 : 15:02:44 If you change the scope to storewide total and add the discounts to the Cats you want that should solve the issue. Mark Responsive Design Deals Ecomm Plus - ASP 6.8 www.paradiseclothingco.com Edited by - Paradise on 02/13/2019 15:03:36
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 15:09:19 No, that makes everything in the store discounted. I need to be able to assign to individual categories. There are certain categories that I do not want discounted.
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 15:12:40 Another thing I've just discovered: I tried the above-mentioned 15% discount on orders up to $199. It kept discounting everything even past $199. It was set up like this: Coupon or Discount: Discount Coupon / Discount Effect: Percentage Discount Discount Text: 15% Off Up to $199 Working Name: 15% Off Up to $199 Coupon Code: - Number Available: - Start Date - End Date - Min Purchase Amount: 1 Repeat Every: - Max Purchase Amount: 199 Min Quantity: - Repeat Every: - Max Quantity: - Discount Amount: 15 Scope: Assign to individual products/categories Also Applies To Handling: No Login Level: 1 Restrict to certain countries: No
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 15:14:19 I'm getting close to needing to send out an email basically canceling a MUCH needed sale here. I'm getting emails from people wondering what time it's starting. Am I just doing this wrong or is something not working, and, if it's not working can it be fixed?
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 16:37:53 After more experimenting it appears that it is only discounting single items over $200 and not items that add up to that total. Is there a fix?
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 16:39:46 Would reverting back to an earlier version possibly solve this? Is it possible?
dbdave ECT Moderator USA 10276 Posts	Posted - 02/13/2019 : 16:47:14 A few years back, I had a tip regarding "mix and match" discount on a category. If I recall it had to be done as a percentage. But that's been a few years. I am not sure the post is still around. I will see if I can find it.
DavidX Ecommerce Template Expert 925 Posts	Posted - 02/13/2019 : 16:55:54 I'm not sure what you mean by Mix and Match unless you mean that members who already have a 10% discount would be getting this proposed one as well. If that's the case, I do it all the time and it works fine. The difference here is that I'm trying a discount that kicks in at a dollar amount as opposed to a straight secondary discount assigned to a category. Thanks for looking into it at any rate!
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