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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/10/2019 :  08:10:27  
I am switching to the new SCA-Ready Stripe Checkout. According to the new Stripe integration instructions, I need to create the Endpoint "...vsadmin/stripewebhook.asp". However I do not have a file by that name, and the 7.1.3 Updater files did not include one. How can I get me hands on this file?

Vince
Administrator

42459 Posts

Posted - 08/10/2019 :  09:56:33  
Hi 1234
Sorry about that but I've corrected that now and if you get a new copy of the updater it has been included.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/11/2019 :  07:25:46  
Got it, thanks Vince!

The only negative thing about it, is the customer is now taken to the Stripe website to complete the purchase, where as with the previous version the customer submitted payment via a pop-up box and it gave the appearance that they were still on my website. Also the blue "Pay With Card" button has been replaced with a generic gray button.

Nonetheless it seems to be working, and we always want to stay in compliance. Thanks for the update!

insight
ECT Moderator

USA
4476 Posts

Posted - 08/11/2019 :  09:03:58  
You could easily style the button to get that to stand out. Add the #checkout-button class to the list of button classes in ectstyle1.css (line 77 & 88) and it will match it in with your existing buttons (blue with gray hover). Just add the bits highlighted in red here:

/*Button and form field styles*/
input.minimailsubmit,input.continueshopping,input.printversion,input.applycoupon,input.configbutton,input.reviewsubmit,input.efsend,input.efclose,input.cartaccountlogin,input.forgotpassword,input.newaccount,input.submit,input.cancel,input.createlist,input.trackinggo,input.logintoaccount,input.createaccount,input.gcsubmit,input.login, input.newaffiliate, input.affiliatelogin, input.search,input.buybutton, input.sccheckout, input.checkoutbutton, input.vieworderstatus, input.viewlicense, input.trackpackage, input.logout, input.editaffiliate,input.backacct,input.giftwrapsubmit,input.giftwrapcancel,#checkout-button{
background:#006aba;
color:#fff;
padding:4px 12px;
border:0;
border-radius:4px;
-webkit-appearance: none;
text-shadow: 0 1px 1px rgba(0, 0, 0, 0.6);
font-family:FontAwesome, sans-serif
}

input.minimailsubmit:hover,input.continueshopping:hover,input.printversion:hover,input.applycoupon:hover,input.configbutton:hover,input.reviewsubmit:hover,input.efsend:hover,input.efclose:hover,input.cartaccountlogin:hover,input.newaccount:hover,input.forgotpassword:hover,input.submit:hover,input.cancel:hover,input.createlist:hover,input.trackinggo:hover,input.logintoaccount:hover,input.createaccount:hover,input.gcsubmit:hover,input.login:hover, input.newaffiliate:hover, input.affiliatelogin:hover, input.search:hover,input.buybutton:hover, input.sccheckout:hover, input.checkoutbutton:hover, input.vieworderstatus:hover, input.viewlicense:hover, input.trackpackage:hover,input.logout:hover, input.editaffiliate:hover,input.backacct:hover,input.giftwrapsubmit:hover,input.giftwrapcancel:hover,#checkout-button:hover{
background:#ddd;
color:#000;
cursor:pointer;
-webkit-appearance: none;
text-shadow: 0 1px 1px rgba(255, 255, 255, 0.6);
font-family:FontAwesome, sans-serif
}


Peter


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Ecommerce Templates specialists since 2003
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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/11/2019 :  11:51:07  
Thanks for the tip Peter, I will do just that.

1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/11/2019 :  17:39:08  
I've received a few shopping cart abandonments since I switched to the new Stripe version, so I made a small purchase myself.
It seemed to be very slow to process the transaction. Also, I did not receive an Order at Your Store email. Instead I received an email entitled
"stripewebhook.asp debug", in the subject line. The email message was a single line "Stripe Webhook Debug".

Is there a way I can correct this?

1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/11/2019 :  18:19:28  
Just FYI.. I received a new email exactly 30 minutes after I made my purchase, with the same subject line "stripewebhook.asp debug". I may keep receiving these email every 30 minutes (?).
Also under the AVS CVV column, it says ":pass pass". Im not sure if this is correct but it seems that may need some tweaking as well.

I have switched back to "Old Stripe Version" in admin for now. This creates the pop-up box, which is really the main reason that I use Stripe. I hope the pop-up box can be incorporated into the new Stripe integration version once it is complete.

Vince
Administrator

42459 Posts

Posted - 08/12/2019 :  02:01:36  
Hi 1234
Have you got a parameter in your vsadmin/includes.asp file...
debugmode=TRUE
That would explain the emails if you have and remove that parameter if that's the case. Emails being sent might slow the processing down if sending emails is slow on your server, as Stripe may be waiting for a response from the callback script before proceeding. However, saying that I doubt it is causing abandoned carts as the customer is already paying and so hasn't abandoned.
Part of the reasoning behind the new Stripe system is that it will handle the Verified by Visa or Mastercard SecureCode systems for you and I think that is the reasoning behind not having the popup. That is, everything is now handled on the Stripe website so it's easier for them to insert the extra steps necessary. This won't become mandatory for EU orders until September anyway if you want to use the old system for a bit longer.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/12/2019 :  05:26:22  
Hey Vince,

I do not have a debug=true in my vsadmin/includes file. I am not sure why I received those emails. I am curious what emails the customer may receive after completion. Hopefully they won't receive a
"StripeWebhook Debug" email, as opposed to a Thank You for Your Order email.

I see what you're saying about Stripe sending the transaction through Verified by Visa/Mastercard. It is easier for them, however unfortunate for the vendor. I believe the pop-up box
is the main attraction for Stripe users, although I could be wrong. Personally, I'm going to stick with the old version as long as I can.

Vince
Administrator

42459 Posts

Posted - 08/12/2019 :  05:42:45  
If you want me to have a look why those emails are getting sent, please send me the site FTP login details to my email. It may be a good idea to do so even if you are not using the new version yet.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/12/2019 :  06:06:55  
Sent.
Please let me know if you need any additional information.
Thanks!

Vince
Administrator

42459 Posts

Posted - 08/13/2019 :  02:17:14  
Ooops, my bad and sorry about that.
But it's all fixed now and I've updated your site.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/13/2019 :  04:52:29  
No problem at all, and thanks!

1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/27/2019 :  06:11:51  
Thanks for the help on this. I am now using the new version of Stripe. The old version was asking customer to re-enter their billing information anyway.

One more question. Where can I change the button text from "Pay with Card" to something else?

Vince
Administrator

42459 Posts

Posted - 08/27/2019 :  08:15:27  
Hi there
I've just had a look at that text isn't in the language file (but should be.) But for now you can change it by opening inccart.asp in notepad and search for...
Pay with Card
...and change it there.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/27/2019 :  08:27:30  
Thanks Vince,

I opened inccart.asp in Notepad and searched (Edit>Find) Pay with card, as well as "Pay with card" but it was unable to locate it. I also searched the page in Expression Web with no results.
Maybe the text is generated by Stripe?

1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/27/2019 :  08:52:54  
Just FYI, I am still not receiving the "Order at Your Store" emails. I don't mind not receiving the emails, but I am wondering if the customer is receiving the
"Thank You for Your Order" emails in this case.

Vince
Administrator

42459 Posts

Posted - 08/27/2019 :  10:15:32  
I still had the FTP details from when we were setting this up so I had a check and I can see the "Pay with card" text in inccart.asp.
For the order at your store email, have you tried making a test order as a customer? It all looks like emails should get sent.

Vince

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1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/27/2019 :  10:23:26  
Vince,

Do you know whereabouts you saw the Pay with card text? I just searched again and couldn't find it. I would hate to have to search manually, as there are over 7000 lines of code in that file.

insight
ECT Moderator

USA
4476 Posts

Posted - 08/27/2019 :  10:35:45  
Line 4268

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

1234
Ecommerce Template Expert

USA
972 Posts

Pre-sales questions only
(More Details...)

Posted - 08/27/2019 :  10:52:41  
Thanks Peter!
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