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 PHP (Unix / Linux / Apache) versions
 v6.9.3 froala and side menu
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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/11/2018 :  11:26:42  Show Profile
Hi All

I am redoing a website we did back in 2003

Now I have downloaded latest release and redoing a front end of the site... and using the froala html editor

very nice editor but doesnt seem to want to drag and drag and upload the photos - it errors out.. file permissions are fine so wondering if it needs anything server side?

the side menu is also showing some strange characters http://www.baby-barn.co.uk/index1.php see under pushchairs so any suggestions there?

Many thanks
Richard

Andy
Administrator

93798 Posts

Posted - 07/11/2018 :  12:01:14  Show Profile
Hi Richard

Can you look at my last post here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209&whichpage=2

Andy

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V45
Advanced Member

United Kingdom
351 Posts

Posted - 07/11/2018 :  15:59:09  Show Profile
That's often down to using a different characterset in the admin and on the frontend webpages. Check if this line is in your includes file $adminencoding="utf-8";

If not, add it and check that having done so has cleared the strange characters, Ctrl+F5 to force refresh.

Ideally the admin and the webpages should both be using the same character set

Check out this topic https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109776

Will - Bolton Manchester UK

Edited by - V45 on 07/11/2018 16:08:02
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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/11/2018 :  22:54:41  Show Profile
thanks will thats fixed the characters:)

with the froala I created a php.inifile and added:
extension=php_fileinfo.dll

so I know that extension is on and working - still no joy so will check out your post Ansy

Thank you both for the help
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Andy
Administrator

93798 Posts

Posted - 07/11/2018 :  23:58:49  Show Profile
Can you check if imagick is also enabled?

Andy

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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  01:21:29  Show Profile
thanks Andy looking at imagik now :)

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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  01:35:13  Show Profile
Yes imagick is enabled and still having issues... got to shoot out now hospital appointment but willcheck the php ini file thoroughly when i get back and try again
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Andy
Administrator

93798 Posts

Posted - 07/12/2018 :  02:19:41  Show Profile
Can you let us know the error message you get?

Andy

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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  07:22:31  Show Profile
MySQL Version 10.1.27-MariaDB
PHP Version: 5.6.36

Cart version PHP v6.9.3

I have both enabledon the hosting:
extension=php_fileinfo.dll
extension=php_imagick.dll

The error message ..
The blue progress bar goes all the way over to 100% the image appears to be there
Then the error message reads:
"Something went wrong. Please Try again."
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Andy
Administrator

93798 Posts

Posted - 07/12/2018 :  08:59:27  Show Profile
Do you have the permissions on the /prodimages/ set to 777?


Andy

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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  09:22:29  Show Profile
Hi Andy

yes file permissions 777 on prodimages and still the problem remains

Im going to try a different web browse and see if its something as daft as that

Ill let you know

Kind Regards
Richard
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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  09:25:13  Show Profile
no not browser related either chrome and firefox doesnt work
Sorry
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V45
Advanced Member

United Kingdom
351 Posts

Posted - 07/12/2018 :  09:49:10  Show Profile
quote:
no not browser related either chrome and firefox doesnt work

I have enabled imagick and fileinfo on 3 websites (1 is a live site - the other two are just test sites) hosted with 3 different hosting providers and no way does the image upload work. The browsers I've tried this with are Firefox, Chrome, Edge, Opera and IE & exactly the same result - zilch :-(

Will - Bolton Manchester UK

Edited by - V45 on 07/12/2018 09:50:02
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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  10:32:12  Show Profile
Thanks Will... at least I know I am not being dim and missing the obvious :)
I have been reading through the forums on the froala and it is an awesome editor... the drag and drop works on wordpress sites on the same servers as the one I am working on with this particular project so its doable..
But given different hosts and 3 different sites there is obviously something simple we are missing.
I am going to throw a few hours at it this evening and see if I can find anything - ill post it here if I find anything

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Andy
Administrator

93798 Posts

Posted - 07/12/2018 :  10:37:31  Show Profile
I'm not sure what the problem could be but I'll have a look around too.

Andy

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webspaceunlimited
Advanced Member

United Kingdom
118 Posts

Posted - 07/12/2018 :  10:40:52  Show Profile
thanks Andy :) glad its not just me as I was feeling all alone and isolated with my problem until will jumped in :)
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