Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
Author « Topic »  

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/16/2018 :  08:00:15  
When I update the PHP version to 7.0 in my control panel on my hosting site, my commerce template site breaks, and only shows the background from the page. When I turn back the PHP to 5.6, it views correctly. How can I fix this?

Andy
ECT Moderator

95440 Posts

Posted - 11/16/2018 :  08:02:51  
Hi George

Check the syntax in vsadmin/db_conn_open.php and includes.php as per the post here

https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107737

Andy

Please feel free to review / rate our software

Andy
ECT Moderator

95440 Posts

Posted - 11/16/2018 :  09:46:51  
Also make sure the store is running a minimum of ECT v6.7

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2018 :  05:36:03  
Andy,

I'm running 6.9.4, and when I change the PHP settings my site is still broken. Any other ideas?

George

Andy
ECT Moderator

95440 Posts

Posted - 11/19/2018 :  06:40:23  
Can you tell us the error you see?

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2018 :  06:42:48  
Andy,

I don't see any code error, the error is that the only part of my site that appears is the page background. None of the rest of it is showing up.

George

Andy
ECT Moderator

95440 Posts

Posted - 11/19/2018 :  06:48:51  
If you view source on the page is there any error reported there?

On your store pages do you PHP include lines look like this

<?php include "vsadmin/db_conn_open.php" ?>
<?php include "vsadmin/inc/languagefile.php" ?>
<?php include "vsadmin/includes.php" ?>
<?php include "vsadmin/inc/incfunctions.php" ?>
<?php include "vsadmin/inc/inccart.php" ?>

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2018 :  07:00:15  
If you are referring to the "view source" option under the developer tab in Safari, then the answer is no. If you are referring to another way to view source, then I don't know where to look.

Andy
ECT Moderator

95440 Posts

Posted - 11/19/2018 :  07:38:51  
What about the PHP include lines, are those in the format I gave?

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2018 :  07:46:22  
Andy,

Yes they are. I changed the first and last lines on the pages you mentioned to <p? at the head, and ?> at the foot of the page. I put the ?> under the "Do not edit " message, since when I put it above that part, I got a bunch of code appearing above the header of the site.

George

Andy
ECT Moderator

95440 Posts

Posted - 11/19/2018 :  07:49:22  
Can you send me your FTP details via email and I'll check that syntax for you?

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/19/2018 :  07:53:55  
What is your email address?

Andy
ECT Moderator

95440 Posts

Posted - 11/19/2018 :  07:59:04  
You can click on my name to send the email.

Andy

Please feel free to review / rate our software

Andy
ECT Moderator

95440 Posts

Posted - 11/20/2018 :  00:23:27  
The db_conn_open.php file was using the old format so I fixed that for you.

You will also need to add the ectcart.js line to all your front end store pages

https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209

You uploaded the file but are missing

<script type="text/javascript" src="/js/ectcart.js"></script>

in the <head> section.

Andy

Please feel free to review / rate our software

GeorgeHB
Advanced Member

USA
122 Posts

Pre-sales questions only
(More Details...)

Posted - 11/20/2018 :  05:14:41  
This last mod fixed it. Thank you for all your help!
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.06 seconds. Snitz Forums 2000