GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/16/2018 : 08:00:15
When I update the PHP version to 7.0 in my control panel on my hosting site, my commerce template site breaks, and only shows the background from the page. When I turn back the PHP to 5.6, it views correctly. How can I fix this?
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Andy
ECT Moderator
95440 Posts |
Posted - 11/16/2018 : 08:02:51
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Andy
ECT Moderator
95440 Posts |
Posted - 11/16/2018 : 09:46:51
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/19/2018 : 05:36:03
Andy,
I'm running 6.9.4, and when I change the PHP settings my site is still broken. Any other ideas?
George
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Andy
ECT Moderator
95440 Posts |
Posted - 11/19/2018 : 06:40:23
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/19/2018 : 06:42:48
Andy,
I don't see any code error, the error is that the only part of my site that appears is the page background. None of the rest of it is showing up.
George
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Andy
ECT Moderator
95440 Posts |
Posted - 11/19/2018 : 06:48:51
If you view source on the page is there any error reported there? On your store pages do you PHP include lines look like this <?php include "vsadmin/db_conn_open.php" ?> <?php include "vsadmin/inc/languagefile.php" ?> <?php include "vsadmin/includes.php" ?> <?php include "vsadmin/inc/incfunctions.php" ?> <?php include "vsadmin/inc/inccart.php" ?> Andy Please feel free to review / rate our software
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/19/2018 : 07:00:15
If you are referring to the "view source" option under the developer tab in Safari, then the answer is no. If you are referring to another way to view source, then I don't know where to look.
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Andy
ECT Moderator
95440 Posts |
Posted - 11/19/2018 : 07:38:51
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/19/2018 : 07:46:22
Andy,
Yes they are. I changed the first and last lines on the pages you mentioned to <p? at the head, and ?> at the foot of the page. I put the ?> under the "Do not edit " message, since when I put it above that part, I got a bunch of code appearing above the header of the site.
George
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Andy
ECT Moderator
95440 Posts |
Posted - 11/19/2018 : 07:49:22
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/19/2018 : 07:53:55
What is your email address?
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Andy
ECT Moderator
95440 Posts |
Posted - 11/19/2018 : 07:59:04
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Andy
ECT Moderator
95440 Posts |
Posted - 11/20/2018 : 00:23:27
The db_conn_open.php file was using the old format so I fixed that for you. You will also need to add the ectcart.js line to all your front end store pages https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209 You uploaded the file but are missing <script type="text/javascript" src="/js/ectcart.js"></script> in the <head> section. Andy Please feel free to review / rate our software
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GeorgeHB
Advanced Member
USA
122 Posts Pre-sales questions only (More Details...)
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Posted - 11/20/2018 : 05:14:41
This last mod fixed it. Thank you for all your help!
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