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LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/17/2020 :  22:17:15  
I am getting this error when I click on any of the catalogue pages: https://www.kennykreations.com/products.php:
"Not Found
The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
I am using V7.1.11
Thanks, Lyn

LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/17/2020 :  22:18:20  
Actually it seems to be all products as well.
I am using the old Wordpress template - ICE theme.
Perhaps I need to move my website to the new WP template. Is there an easy way to transfer everything over from my existing website?
Thanks, Lyn

Edited by - LynK on 10/17/2020 23:28:27

Vince
Administrator

39256 Posts

Posted - 10/18/2020 :  02:28:25  
Hi Lyn
Moving to the new WP template would really be the way to go for the future. Re-using the database is no problem at all as both systems run off the same database and cart code. But yes, you would have to re-do the design side.

Vince

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LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/18/2020 :  02:40:35  
Thanks, Vince.
Can you please point me to how to set up the database on a new site.
I have a development site that I will work on: lkdevdomain.com
Any suggestions on how to move the products and images?
In the meantime, is there a solution for the error on my existing site?>
Thanks, Lyn

Edited by - LynK on 10/18/2020 04:55:11

Vince
Administrator

39256 Posts

Posted - 10/18/2020 :  11:16:29  
quote:
Actually it seems to be all products as well.
The "All products" link is ok, it's just in the example you posted above it has a colon at the end. Without this works fine...
https://www.kennykreations.com/products.php
Then if you click on any of the URL's you get an SEO URL. If you have the old style WP Templates then SEO URL's are not possible so did you add parameters to the includes.php file for SEO URL's? If so, taking them out again should solve the problem for now.
quote:
Any suggestions on how to move the products and images?
The images would be copied by FTP but for the products, do you want to copy the database? If so, do you have phpMyAdmin on both sites?

Vince

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LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/18/2020 :  13:43:40  
I have phpMyAdmin on both sites.
I have been using the SEO Urls since I build the website; not sure why they have just stopped working.
Thanks, Lyn

LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/18/2020 :  13:57:16  
Vince, this is what I have in includes.php
// SEO TWEAKS
$GLOBALS['seodetailurls']=TRUE;
$GLOBALS['seocategoryurls']=TRUE;
$GLOBALS['detlinkspacechar']="-";
$GLOBALS['seocaturlpattern']='/category/%s';
$GLOBALS['seoprodurlpattern']='/product/%s';

$GLOBALS['menucategoriesatroot']=TRUE;

$GLOBALS['usecategoryname']=TRUE;
$GLOBALS['usepnamefordetaillinks']=TRUE;

Website links were working fine on 10/15
Thanks, Lyn

Vince
Administrator

39256 Posts

Posted - 10/18/2020 :  15:29:23  
Were the SEO rules removed from the .htaccess file then? If so, could you put them back?
https://www.ecommercetemplates.com/seo/search-engine-friendly-urls-php.asp

Vince

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LynK
Ecommerce Template Expert

Australia
693 Posts

Posted - 10/18/2020 :  18:20:55  
Thanks, Vince,
I had not removed them from the htaccess file; but they had been removed.
Thank you for the solution! :)
Cheers, Lyn
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