Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?


Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site

 All Forums
 Technical
 WordPress for Ecommerce Templates
 Home page worn't load properly on a Tablet
 New Topic  Reply to Topic
 Printer Friendly
Author  Topic   

ecart
New Member

73 Posts

Posted - 07/20/2021 :  22:07:09  
Hello Vince,

Everything seems to be working fine on a desktop and laptop. However, on a Tablet, the home page keeps loading and reloading for several times, then the screen goes blank and none of the other pages on the site can be accessed from the home page. Before the update/changes, I didn't have this problem on a tablet.

If I enter an absolute address for any other page on the site, it goes there without a problem. I can navigate to other pages in the site, but if I click a link back to the home page, I have the same problem with the page reloading and then going blank.

Any thoughts on this?

Thanks,

Stan

ecart
New Member

73 Posts

Posted - 07/20/2021 :  22:12:43  
Additional note:

I used the Astra Child theme, then switch to the Elementor theme and had the same results.

Vince
Administrator

40280 Posts

Posted - 07/21/2021 :  01:20:28  
Hi Stan
Could you try removing the login you have for the site and then try again as a test?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

ecart
New Member

73 Posts

Posted - 07/21/2021 :  10:05:16  
Hi Vince,

I removed the login but the problem remains.

Stan

Vince
Administrator

40280 Posts

Posted - 07/21/2021 :  12:03:36  
Hi Stan
I tried here with an iPad Pro and don't seem to have a problem. (Although I have to say the site seems to be really, really slow in general, not just today.) But what tablet are you having a problem with?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

ecart
New Member

73 Posts

Posted - 07/21/2021 :  21:42:53  
Hi Vince,

It's an iPad Air IOS 12...

I will see about access to some different models to see what happens.

Stan
   Topic   
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2020 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000