The image isn't showing up on the Related Items Tab. Any idea how I can fix this? I'm using ECT v.6.8.1

Please see examples here:
https://www.eleganthomeaccents.com/Enchanted_14x96_Runner
https://www.eleganthomeaccents.com/Ambia_Set_of_3_Table_Lighting

Thanks,

Marcia Henry

Hi Marcia

Can you make sure you have the image defined in vsadmin/includes.php

$relatedtabtemplate='<div class="reltabimage">%img%</div><div class="reltabname">%name%<br>Price: %price%<br></div><div class="reltabdescription">%description%</div>';

Andy

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Andy,

I add the line to my vsadmin however it didn't fix the issue. A bit weird because some images do show up as seen here:

https://www.eleganthomeaccents.com/Agate_on_Stands

Thanks,

Marcia Henry

That is a bit odd. Can you compare the image manager entries for the image that does appear with one that doesn't and see if you have them set up differently in any way - particularly in regards to the Small Image

Andy

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I did a batch resize of all the images and uploaded them. Subsequently, I created the csv for the images and uploaded that file. It's odd that the image doesn't show in the Related tab but when clicked it shows.

There are some related items that were done through ECT manual entry prior to my upgrade and they seem to show fine with the exception of one that was resized differently. I had to remove it from the related items.

For example:
https://www.eleganthomeaccents.com/Diva_Card_Holders
https://www.eleganthomeaccents.com/French_Cafe_Cutting_Board



Marcia Henry

Hi Marcia, can you try re-doing the relations for the Enchanted Pillow to the Runner manually.

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I removed the relations and added it back manually with two items...result is still a no show. Just an FYI...all relations are added manually and not through the csv file.

https://www.eleganthomeaccents.com/Enchanted_20x20_Pillow

Thanks,

Marcia Henry

It seems you have this working now - is that right?

Andy

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Andy,

It's weird because some are working and some are not. I'll remove the relationship and hook it them up again. This seems to work most of the time.

Thanks,

Marcia Henry