Image manager stopped working

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jbogart New Member USA 51 Posts Pre-sales questions only (More Details...)	Posted - 11/01/2017 : 13:59:09 We were updating images and suddenly began getting an error when we asked the image manager to upload the giant file (and resize for large and small). The error is: "hmm...can't reach this page. Please make sure you have the right address". (we do). When the detail link is selected, we receive" * ERROR! Illegal File Type. Debug Information post_max_size:48M upload_max_filesize:32M file_uploads:1 Close Window * Can someone suggest what caused the change and error. Thanks much. johnb
Sinbad ECT Moderator USA 65937 Posts	Posted - 11/01/2017 : 14:15:55 Hi jogart, can you try uploading a smaller image or use the free tool tinypng to compress the image Debug Information post_max_size:48M upload_max_filesize:32M Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
Andy ECT Moderator 95440 Posts	Posted - 11/02/2017 : 01:08:24 Hi John You're not on a Godaddy server are you? https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=108853 Andy Please feel free to review / rate our software
jbogart New Member USA 51 Posts Pre-sales questions only (More Details...)	Posted - 11/03/2017 : 20:15:56 Sorry for the late reply Andy and Sinbad. Yes I am... just saw the other "John" note. Same issue. johnb Edited by - jbogart on 11/03/2017 20:16:33
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