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 %orderid% doesnt work anymore
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mrouse2323
Advanced Member

143 Posts

Pre-sales questions only
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Posted - 11/02/2017 :  15:54:33  
In the automessages on the cart the %ordered% doesn't work anymore...whats up???

Sinbad
Administrator

65850 Posts

Posted - 11/02/2017 :  17:54:18  
Hi can you let us know which email message you are trying to use it on.

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mrouse2323
Advanced Member

143 Posts

Pre-sales questions only
(More Details...)

Posted - 11/03/2017 :  04:54:35  
abandon cart emails

it just shows up as $ordered% instead of populating the ordered field

see example below

Dear mike1
Your order id %orderid% ,You recently started, but did not complete an at our store. If we can help in any way or if you are having trouble with your purchase then please let us know. If you would like to continue with your order you can do so by clicking the link below or call us and we will be glad to help you.

Andy
ECT Moderator

95440 Posts

Posted - 11/03/2017 :  05:01:06  
Hi

These are the available replacement fields

%ordername% %orderdate% %abandonedcartid% {%email1%} {%email2%} {%email3%}

https://www.ecommercetemplates.com/help/email-messages.asp#abandoned

%orderid% isn't available there as it wouldn't mean much to the customer if the order was incomplete and never received an id for the order.

Andy

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mrouse2323
Advanced Member

143 Posts

Pre-sales questions only
(More Details...)

Posted - 11/03/2017 :  05:07:35  
yeah but it does populate on the admin side with an order id#...I think it would be good to add so the customer knows an order id has been generated? just my 2 cents
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