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 Print Receipt NOT working
Author « Topic »  

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 11/27/2017 :  14:53:23  

Version 6.8.2.001

After placing an order through my website and trying to "Print Receipt" from the thanks.php page it opens up the print function in windows but the receipt is blank.

Patrick

Edited by - midvalleydrifter001 on 11/27/2017 15:38:30

Sinbad
ECT Moderator

USA
65936 Posts

Posted - 11/27/2017 :  15:04:02  
Hi Patrick, I just tried on a 6.8.2 site and the receipt showed, have you tried placing a test order on a different machine?

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 11/27/2017 :  15:08:47  
Hi Sinbad,

I Fixed It. My fault. I Forgot a closing </a> tag in my includes file. Duh..

Sorry for wasting your time.

Patrick

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 11/27/2017 :  15:41:40  
Well.... I thought I fixed it.

Still leaving a blank page from the thanks.php page when trying to print the receipt.

I tried it in both Firefox and Chrome even clearing the cache.

When I upload an older version of incemail.php it prints fine.

Patrick

Edited by - midvalleydrifter001 on 11/27/2017 15:49:42

Andy
ECT Moderator

95440 Posts

Posted - 11/28/2017 :  00:14:15  
I wonder if it's dependent on printer settings. I'll have a look around today and see if I can find anything about it.

Andy

Please feel free to review / rate our software

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 11/30/2017 :  16:53:09  
Printing the Receipt from the thanks.php page is still not working. Print preview is blank as well as the actual print.

I resorted to installing the incemail.php page from a prior version to get it to print.

Patrick
v6.8.2

Edited by - midvalleydrifter001 on 12/01/2017 08:41:28

Andy
ECT Moderator

95440 Posts

Posted - 12/01/2017 :  00:00:17  
Hi Patrick

That is now fixed for all browsers and there will be a hotfix shortly.

Andy

Please feel free to review / rate our software

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 12/05/2017 :  16:27:28  
Hi Andy,

Is the hotfix available yet?

Patrick

Andy
ECT Moderator

95440 Posts

Posted - 12/06/2017 :  00:04:08  
I'll post here as soon as it's available.

Andy

Please feel free to review / rate our software

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 12/06/2017 :  18:39:08  
Ok Andy. Thanks. No worries.

Appreciate all of you for what you do.

Patrick

ITZAP
Ecommerce Template Guru

Australia
1006 Posts

Posted - 12/06/2017 :  20:50:57  
Hi Andy,

I wonder if it would be possible to use the same <div.classname> CSS style set for the "Thanks Receipt" and "Client Account => View Order History" pages as you used in "adminstyle.css" ?

The CSS Layout in the v6.8.2 Administration Panel => View Orders => Invoice => Print ... works fine.

Would that be easier to implement, rather than have a completely new set of CSS classnames for the website "Thanks Receipt" ?

Gary

Andy
ECT Moderator

95440 Posts

Posted - 12/07/2017 :  00:09:04  
Hi Gary

Thanks for the suggestion but we have this sorted out now and the release is due today.

Andy

Please feel free to review / rate our software

Andy
ECT Moderator

95440 Posts

Posted - 12/07/2017 :  07:48:31  
That is available in 6.8.3 now https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=109123

Andy

Please feel free to review / rate our software

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 12/07/2017 :  17:00:30  
Just applied the update and the receipt now Prints perfectly.

Thanks so much for your hard work and dedication.

Greatly appreciated.

Patrick

Andy
ECT Moderator

95440 Posts

Posted - 12/08/2017 :  00:08:45  
Thanks for confirming that Patrick - apologies for any hassles.

Andy

Please feel free to review / rate our software

jeff oster
Starting Member

USA
14 Posts

Posted - 12/08/2017 :  01:20:24  
Andy, I am good too. Thank you.

Jeff Oster

Andy
ECT Moderator

95440 Posts

Posted - 12/08/2017 :  02:01:56  
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