Stuck in Step 1 of checkout

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BarbaraC1977 Advanced Member USA 121 Posts Pre-sales questions only (More Details...)	Posted - 02/28/2018 : 11:10:54 On this site we've built: [url]http://reservations.auctionsystems.net/chiera/products.aspx?cat=10[/url] Checkout is stuck at Step 1, and the lower Checkout button never shows. We've done many of these sites. Here's one that works correctly: [url]http://reservations.auctionsystems.net/bkhs/products.aspx?cat=10[/url] Can anyone help me on what's wrong with Chiera site? Thank you in advance. Edited by - BarbaraC1977 on 02/28/2018 11:13:01
Sinbad ECT Moderator USA 65937 Posts	Posted - 02/28/2018 : 11:32:34 Hi can you let us know what payment provider is enabled on the site look Orders Admin > Payment Providers- click See full list of payment processors. Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
BarbaraC1977 Advanced Member USA 121 Posts Pre-sales questions only (More Details...)	Posted - 02/28/2018 : 11:47:39 Chiera currently has NO payment providers. BKHS has Email enabled for payment. Is that the issue? Apparently it is. Once I enabled email, all was well. Thank you! Edited by - BarbaraC1977 on 02/28/2018 11:49:22
BarbaraC1977 Advanced Member USA 121 Posts Pre-sales questions only (More Details...)	Posted - 02/28/2018 : 11:55:16 Related question: The upper-right Checkout button DOES not advance to the next step on either site, but the lower one does. Any idea why the upper one is not working?
Andy ECT Moderator 95440 Posts	Posted - 03/01/2018 : 00:20:41 Hi Barbara The top one is just a link to the cart page rather than a step of the checkout process. Andy Please feel free to review / rate our software
BarbaraC1977 Advanced Member USA 121 Posts Pre-sales questions only (More Details...)	Posted - 03/01/2018 : 09:40:22 ok, thx
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