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LynK
Ecommerce Template Expert

Australia
696 Posts

Pre-sales questions only
(More Details...)

Posted - 04/25/2018 :  13:59:52  
In the section, Please enter your customer details, is there a way to make Phone otpional, or to delete it?
Thanks, Lyn

Andy
ECT Moderator

95440 Posts

Posted - 04/25/2018 :  23:46:43  
Hi Lyn

There isn't a feature to delete it or make it optional, but why would you want to do that?

Andy

Please feel free to review / rate our software

LynK
Ecommerce Template Expert

Australia
696 Posts

Pre-sales questions only
(More Details...)

Posted - 04/26/2018 :  00:42:06  
One of my customers reported that he gets a message: Invalid phone number.
Thanks, Andy.
Lyn

Andy
ECT Moderator

95440 Posts

Posted - 04/26/2018 :  01:03:56  
The phone number isn't validated by the store so are you sure that's not coming from the payment provider?

Andy

Please feel free to review / rate our software

LynK
Ecommerce Template Expert

Australia
696 Posts

Pre-sales questions only
(More Details...)

Posted - 04/26/2018 :  01:54:41  
No idea, Andy.
Lyn

Andy
ECT Moderator

95440 Posts

Posted - 04/26/2018 :  02:27:02  
You can test it on your own site by adding dummy details in the phone field and see what happens.

Andy

Please feel free to review / rate our software

LynK
Ecommerce Template Expert

Australia
696 Posts

Pre-sales questions only
(More Details...)

Posted - 04/26/2018 :  03:05:43  
Thanks, Andy.
I added weird numbers and it ignored them - no invalid phone number message.
Guess it's coming from the payment provider, which is Paypal.
Lyn

Andy
ECT Moderator

95440 Posts

Posted - 04/26/2018 :  03:08:18  
I think you can make that optional in your PayPal account under your profile settings.

Andy

Please feel free to review / rate our software

LynK
Ecommerce Template Expert

Australia
696 Posts

Pre-sales questions only
(More Details...)

Posted - 04/26/2018 :  05:21:08  
Thanks, Andy.
Cheers, Lyn
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