Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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 Posted - 07/14/2018 : 09:06:07
Hi all -
I've just discovered that when a customer logs in using "Login" in the menu, that the function doesn't complete. So, in other words, if they have forgotten their password, clicking on "Forgot Password" does not take them anywhere, they are taken back to home. Thoughts on how I can fix this?
Thanks,
~ Judy
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Andy
ECT Moderator
95440 Posts |
Posted - 07/14/2018 : 09:23:27
Hi Judy The client login is now a pop up window so you would need to link to clientlogin.php (or cart.php) - it's not possible to have the pop up appear in a regular menu link with this system. One other possibility is to use the one line minilogin in the header section of your design Andy Please feel free to review / rate our software |
dbdave
ECT Moderator
USA
10278 Posts |
Posted - 07/14/2018 : 09:38:09
Hi Judy, I'm not sure if you can use this, but I have the .asp version and I can popup the login window with this <a href="#" onclick="return displayloginaccount()">Login to my Account</a> But, now that I think of it, it may only work if you have the mini login setup on your site. No harm in giving it a try either way. |
Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/14/2018 : 10:14:58
Thanks, Dave. The real problem is that the link doesn't go anywhere. Once you click "Forgot Password" nothing happens. There is no place to add your email address and you don't receive an email to reset the password, I'm taken to the home page to do it all over again. I do have the mini login. I'm just going to delete "Login" from the menu. That, I think, is the easiest way to fix the problem.
Thanks again.
~ Judy
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/14/2018 : 10:24:21
So, I've done that. Now, when I go to "Cart" in the menu, I'm taken to the pop up. When I click "Forgot Password" I'm still just brought back to the Home page. . . no place to actually reset password and no email is received. (It's been too long since I was "intimately" involved in this  ) www. streepwear .com Thanks. ~ Judy |
Andy
ECT Moderator
95440 Posts |
Posted - 07/14/2018 : 10:34:14
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/14/2018 : 10:38:32
Only because I just deleted the store version. Both were there for ease. 6.8.5. Go to the "CART" - the same pop up comes up.
~ Judy
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Andy
ECT Moderator
95440 Posts |
Posted - 07/14/2018 : 11:04:47
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/14/2018 : 11:13:41
It's the pop up that doesn't work....the modded version from "My Account" works fine.  ~ Judy |
Andy
ECT Moderator
95440 Posts |
Posted - 07/14/2018 : 11:58:41
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
|
Posted - 07/14/2018 : 12:19:21
// Customer Login
$enableclientlogin=true;
$allowclientregistration=true;
$customeraccounturl="index.php";
$usestateabbrev=true;
$clientloginref="ezlogin.php";
$extraorderfield1="Company Name";
$forceclientlogin=false;
~ Judy
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Andy
ECT Moderator
95440 Posts |
Posted - 07/14/2018 : 12:26:21
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/14/2018 : 13:22:33
Thanks Andy! That took care of it.  ~ Judy |
Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
|
Posted - 07/16/2018 : 16:27:23
Hmmm, the gremlins got in to the site over nite I guess. Today, this is not working again. I get stuck in a loop trying to sign in...the “Forgot Password” moves on, now can’t sign into my account.
Thanks.
~ Judy
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/16/2018 : 18:53:35
Hmmm, it seems the gremlins got in to the site over nite I guess. Today, this is not working again. I get stuck in a loop trying to sign in...the “Forgot Password” moves on, but now can’t sign into my account.  ~ Judy |
Andy
ECT Moderator
95440 Posts |
Posted - 07/16/2018 : 23:46:15
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Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/17/2018 : 03:29:15
So, when I sign into my account (either on the etc login or the mod) and click submit, I’m taken from one login to the other...even clicking on “Continue Shopping” takes me to the login. I can’t get out of that loop. I haven’t changed anything with cluentlogin.css, so don’t know where to put it back.  Thanks. ~ Judy |
Andy
ECT Moderator
95440 Posts |
Posted - 07/17/2018 : 03:33:46
If you remove this line $clientloginref="ezlogin.php"; Does it work better for you? You are missing this line in clientlogin.php <link href="css/ectcart.css" rel="stylesheet" type="text/css" /> Andy Please feel free to review / rate our software |
Judytu
Ecommerce Template Guru
USA
2483 Posts Pre-sales questions only (More Details...)
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Posted - 07/17/2018 : 03:47:51
Thank you Andy, it looks like that took care of the etc login. I’ll tslk to smile sbout his login page.
Where should that css line go...anywhere on the clientlogin.php page?
~ Judy
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Andy
ECT Moderator
95440 Posts |
Posted - 07/17/2018 : 03:51:31
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