PayPal won't process orders

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melodyKO New Member USA 56 Posts Pre-sales questions only (More Details...)	Posted - 11/13/2018 : 11:07:02 Hi - when a customer tries checking out via PayPal they can get to the paypal payments page but when clicking the "Pay Now" button, the page refreshes and nothing happens. This happened early October via a call from a customer. I couldn't reproduce it so I dismissed it as a bad internet connection. Another order came through fine. Now no orders, more customer calls, and I get it every time I try to test the site. Contacted PayPal and they said the connection is fine. We're using PayPal Standard on the cart. I just upgraded to the latest stable version, hoping it would fix the issue and it does not.
Andy ECT Moderator 95440 Posts	Posted - 11/13/2018 : 11:57:57 Hi Is this the site in your forum profile so we can try it out here? Andy Please feel free to review / rate our software
melodyKO New Member USA 56 Posts Pre-sales questions only (More Details...)	Posted - 11/13/2018 : 12:04:29 Yes.
melodyKO New Member USA 56 Posts Pre-sales questions only (More Details...)	Posted - 11/13/2018 : 12:06:02 There's a site on the same server that also is running the same cart, ssl, and payments to PayPal and works fine, FYI. This only started in October.
melodyKO New Member USA 56 Posts Pre-sales questions only (More Details...)	Posted - 11/13/2018 : 16:58:40 Well, I got something working. PayPal Payments Standard stopped working for some unknown reason. I was able to get PayPal Express Payments working though! Hopefully that's the end of my issues. :)
Andy ECT Moderator 95440 Posts	Posted - 11/13/2018 : 23:50:57 Glad you got that working so is everything ok now on the site? Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 11/13/2018 : 23:50:57 Glad you got that working so is everything ok now on the site? Andy Please feel free to review / rate our software
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