Inform Paypal on Order page

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Cfb5319 Starting Member USA 26 Posts	Posted - 12/12/2018 : 09:13:21 I use Paypal to process my payments. Recently I noticed the "Inform Paypal" button in the Paypal Authorization /Capture. Where can I find out how to set this up so I won't have to open Paypal to add tracking information? When I click on the button I get the following message "username / pw not set for express checkout". I have found the API Credentials page on Paypal but do not know what to set up there, if anything. Any help is appreciated.
Andy ECT Moderator 95440 Posts	Posted - 12/12/2018 : 09:15:50 Hi The Inform PayPal is used when you plan on capturing the funds at a later date, there's no relation there to tracking. The tracking number would be added to the field in the admin orders page and then sent to the customer in the order status email https://www.ecommercetemplates.com/help/email-messages.asp Andy Please feel free to review / rate our software
Cfb5319 Starting Member USA 26 Posts	Posted - 12/12/2018 : 09:28:55 Any chance there could be future integration like eBay/Paypal so that when we mark an order shipped that tracking information can be sent to Paypal automatically?
Andy ECT Moderator 95440 Posts	Posted - 12/12/2018 : 09:31:45 You can put it in the Suggestions forum but why send it to PayPal when you can send it directly to the customer via the admin orders page - maybe you have a different set up so am curious. Andy Please feel free to review / rate our software
Cfb5319 Starting Member USA 26 Posts	Posted - 12/12/2018 : 09:40:55 Sending the information to Paypal helps when there is a problem with the shipment and a claim has to be filed. Edited by - Cfb5319 on 12/12/2018 09:41:15
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