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brianjay
New Member

USA
57 Posts

Pre-sales questions only
(More Details...)

Posted - 12/14/2018 :  09:14:08  
Hello,
I'm configuring my store for USPS sales. I registered with USPS as well as shippingapis.com, but when I test the system I get "Authorization failure. Perhaps username and/or password is incorrect.".

I tried using the userID from both sites in my main settings but nothing works. Am I missing something?

Brian

Brian Elefant

Andy
ECT Moderator

95440 Posts

Posted - 12/14/2018 :  09:18:21  
Hi Brian

After registering at https://registration.shippingapis.com/ did you get an email with a username and then a bit about switching your profile to the production server - I believe you still need that second step to go live.

https://www.ecommercetemplates.com/help/usps.asp

Andy

Please feel free to review / rate our software

brianjay
New Member

USA
57 Posts

Pre-sales questions only
(More Details...)

Posted - 12/14/2018 :  09:21:00  
I have the email, but it was VERY CONFUSING. Can you guide me further?

Brian Elefant

Andy
ECT Moderator

95440 Posts

Posted - 12/14/2018 :  09:36:47  
Is there anything there about switching to the production server?

Andy

Please feel free to review / rate our software

brianjay
New Member

USA
57 Posts

Pre-sales questions only
(More Details...)

Posted - 12/23/2018 :  09:37:36  
Sorry for the long delay. The answer was let the USPS that I was ready to go from "testing" to "live". The site works properly now.

Thank you.

Brian Elefant
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