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Vicki
New Member

52 Posts

Pre-sales questions only
(More Details...)

Posted - 02/07/2019 :  06:51:33  
I recently implemented the new update that addresses the Authorize.net change. I am now not receiving my new order emails from my store. What do I need to update to receive these orders again?

Thanks.

Vicki

Andy
ECT Moderator

95440 Posts

Posted - 02/07/2019 :  06:58:45  
Hi Vicki

I moved this post to the PHP forum for you.

Can you check the settings you have in the main admin settings for Email - does your host support phpmailer do you know?

Andy

Please feel free to review / rate our software

Vicki
New Member

52 Posts

Pre-sales questions only
(More Details...)

Posted - 02/07/2019 :  08:21:37  
The admin settings are for the default PHP email. Yes. I was receiving the order emails until I updated to the new 7.0.3 for the new authorize.net requirements.

Andy
ECT Moderator

95440 Posts

Posted - 02/07/2019 :  08:24:53  
Can you change that to phpmailer and fill in the details there then let us know if that sorts it out for you?

Andy

Please feel free to review / rate our software

Vicki
New Member

52 Posts

Pre-sales questions only
(More Details...)

Posted - 02/11/2019 :  11:41:52  
What should the code read so that I receive my order confirmation emails?

Andy
ECT Moderator

95440 Posts

Posted - 02/11/2019 :  12:37:03  
Your host should be able to tell you what should go in each field, usually they will have a help page with sample settings.

Andy

Please feel free to review / rate our software

Tinsle
Advanced Member

United Kingdom
342 Posts

Pre-sales questions only
(More Details...)

Posted - 02/26/2019 :  09:56:40  
Any idea why website cart page did not display any fields?

I have disabled the hosted solution for now only allowing PayPal Express button to checkout offsite.

Why would no customer fields or buttons be displayed on the cart page?

Kevin

Andy
ECT Moderator

95440 Posts

Posted - 02/26/2019 :  10:03:27  
Did you upload and link to the ectcart.js and ectcart.css files?

Andy

Please feel free to review / rate our software
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