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Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/14/2019 :  00:05:41  
After upgrade, I am getting error while trying to upload CSV file through Admin. The message is:

Microsoft VBScript runtime error '800a000d'

Type mismatch: 'getget'

/vsadmin/inc/incloginfunctions.asp, line 396

I must mention that I am using an old upload file. By any chance you can send me format for new upload fie, if that could be an issue?

Regards
Steve Bungay

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Andy
ECT Moderator

95440 Posts

Posted - 04/14/2019 :  00:32:55  
Hi Steve

It probably is a version problem. I would download a new csv file from the product admin page, make your edits and then upload that one.

Andy

Please feel free to review / rate our software

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/14/2019 :  01:32:40  
Thanks Andy, I will check on this one and advise.

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/19/2019 :  01:36:58  
Hi Andy,

I downloaded a file, saved as CSV and uploaded. This time I got this message:

Request object

error 'ASP 0104 : 80004005'

Operation not Allowed

/vsadmin/inc/inccsv.asp, line 152

What could be the reason?
I can edit products manually though.


Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Andy
ECT Moderator

95440 Posts

Posted - 04/19/2019 :  01:40:12  
Can you see if the post here helps https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110126

Andy

Please feel free to review / rate our software

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/19/2019 :  01:46:08  
Thanks Andy, I will check on the size limitation.

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/22/2019 :  21:25:40  
Hi Andy,
I tried this but still getting the same error.
Regards

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Andy
ECT Moderator

95440 Posts

Posted - 04/23/2019 :  00:00:13  
What did you check, was it file size and / or permissions?

Andy

Please feel free to review / rate our software

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/23/2019 :  00:22:09  
Hi Andy,

I got the permissions to increase the file size limit as suggested in the other post.

Is there anything else I need to do?

Regards

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Andy
ECT Moderator

95440 Posts

Posted - 04/23/2019 :  00:30:58  
How many products are you trying to upload, up to a couple of thousand should be fine.

When referring to permissions, I meant the server permissions really in that the server allows you to upload the csv file and there are no restrictive permissions which would not permit that. You can check with your host about that by showing them the error and asking if they can check the server permissions for you.

Andy

Please feel free to review / rate our software

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/23/2019 :  00:46:36  
Hi Andy,

Tried it again, first with a small file and then again, with a complete file.

It worked this time!

Thanks for your help.

Regards

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377
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