Cannot download update

Author	« Topic »
kpfund Starting Member 20 Posts Pre-sales questions only (More Details...)	Posted - 04/15/2019 : 06:53:10 I have purchased the update and am unable to download it. I have email almost every day last week without response. I purchased the 12 month updater for ecommerce templates – order id 64102 Unfortunately, I can’t spell and typed my email address as webmaster@eaterassociates.com instead of webmaster@easterassociates.com. This shouldn’t be too much of a problem, except the download link won’t let me use either the misspelled email address or the correct email address. Please get one or the other working, and let me know which to use.
Andy ECT Moderator 95440 Posts	Posted - 04/15/2019 : 06:55:39 Hi It seems our emails aren't getting through to you but we changed the email on the order last week so you should be able to download the updater. Andy Please feel free to review / rate our software
kpfund Starting Member 20 Posts Pre-sales questions only (More Details...)	Posted - 04/15/2019 : 07:34:40 I saw there was an issue with the email. I tried the telephone and the info@ address almost every day last week. Anyway, the email has been changed to a functioning one, and I have the downloader. Thank you!
Andy ECT Moderator 95440 Posts	Posted - 04/15/2019 : 07:37:16 Yep, I replied to you each time but I guess our mail didn't reach you. Andy Please feel free to review / rate our software
V45 Advanced Member United Kingdom 416 Posts Pre-sales questions only (More Details...)	Posted - 04/15/2019 : 09:32:49 I'd clear those email addresses from your initial posting so they aren't spammed Will - Bolton Manchester UK
	« Topic »