Products not found after update

Author	« Topic »
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 08:11:43 Updated from 6.5.4 to 7.0.4. Now, no products are found to add to cart. All return a 404. See example: https://www.ceramicfasteners.com/buy/search1.php?pg=1&stext=m3+zirconia+flat+phillips+head&nobox=true
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 08:52:29 Hi Do you have any custom mods / coding on the site? Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 08:58:03 If by "mods" you mean having added: "includes.php" then yes, but that file is present and unchanged.
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 09:01:53 I was thinking more of how your products are linked, special rules in the .htaccess file or any custom edits to the database. Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 09:06:39 No. Nothing special added to .htaccess, or custom edits to database. Search is finding the products and displaying their prices, but that's as far as the process will go.
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 09:33:35 Looking at your products page you are missing the addition of ectcart.js and ectcart.css https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209 Andy Please feel free to review / rate our software
midvalleydrifter001 Ecommerce Template Expert USA 912 Posts	Posted - 04/21/2019 : 09:40:49 It looks like you are missing the ectcart.css file Patrick
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 10:10:08 Line 39 = ectcart.css Line 10351 = ectcart.js
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 10:26:14 I didn't see the js file at the bottom of the code, can you move it to the HEAD section? Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 10:35:18 I can do that Andy. Yesterday, before I put it where it now is I asked if placing it in my php include with the rest of my JS would work https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=111598&SearchTerms=Js Do I now need to put it in all page heads? Thank you
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 10:46:14 I thought it would work fine so I'm sorry for the misinformation. Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 11:18:07 Is not a problem Andy. Both etccart.css & etccart.js are now in the head tag. It made no difference.
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 11:45:17 That wasn't the problem then. Just in case not all files were overwritten, can you try uploading the updater files again? Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 12:04:32 All files re-uploaded. I DID NOT re-run: updatestore.php
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 12:30:57 Just FYI... The re-upload did not correct the problem
Andy ECT Moderator 95440 Posts	Posted - 04/21/2019 : 12:54:00 Would you like to send me an email with your ftp details and I'll take a look. Is everything working correctly in the admin? Andy Please feel free to review / rate our software
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 13:32:14 Admin appears fine. - Shows the same order activity as pre-update. - Says: "Ecommerce Plus PHP v7.0.4" with a green checkmark - Product Admin \| List Product \| seems fine I use FileZilla for Windows. If I right-click the que it offers to save an XML file. Is that what you want? How do email it to you?
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 13:53:36 Admin appears fine. - Shows the same order activity as pre-update. - Says: "Ecommerce Plus PHP v7.0.4" with a green checkmark - Product Admin \| List Product \| seems fine I use FileZilla for Windows. If I right-click the que it offers to save an XML file. Is that what you want? How do email it to you?
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 14:07:05 I figured-out what you wanted and how to email you. Just sent the transfer log NOT the XML file. Standing by
insight ECT Moderator USA 4476 Posts	Posted - 04/21/2019 : 14:42:46 quote: I figured-out what you wanted and how to email you Actually, I think he's asking for the ftp host name, user name and password, rather than the ftp transfer log Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart.php?gid=7
Mooseman Advanced Member 166 Posts	Posted - 04/21/2019 : 15:24:05 Peter says you want the ftp host name, user name and password I've emailed that to you as well Andy
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