Shipping

Author	« Topic »
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 05/03/2019 : 10:13:05 Hello, I have added flat-rate Shipping to the items in my wholesale category. When I order, there is no shipping showing at all at the checkout. Thanks, Lyn
Andy ECT Moderator 95440 Posts	Posted - 05/03/2019 : 10:22:00 Hi Lyn Can you check the account doesn't have free shipping applied to it in the client login admin? Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 05/03/2019 : 10:28:01 Free shipping is not applied
Andy ECT Moderator 95440 Posts	Posted - 05/03/2019 : 10:59:22 Does the flat rate work correctly for retail orders? Andy Please feel free to review / rate our software
LynK Ecommerce Template Expert Australia 696 Posts Pre-sales questions only (More Details...)	Posted - 05/03/2019 : 15:57:16 Hi Andy, there is no shipping on retail orders - they are all digital downloads. Wholesale requires me to send CDs. I have only recently set up the wholesale category. Until now, I have not needed to do anything about shipping. I am wondering if I need to have something in includes.php? Thanks, Lyn
Andy ECT Moderator 95440 Posts	Posted - 05/04/2019 : 00:08:55 I don't think you would need anything in the includes file. Would you like to send me an email with your control panel details and I'll check your settings. Let me know a product to look at. Andy Please feel free to review / rate our software
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