Hello;

I have just updated my working version on WAMP. To v7.05.

I do not know if this is coincidental or not. Probably. However, for some reason, I can no longer update the "Giant" images from the products page. All seems well during the upload process and the upload page process, but the giant images do not show.

I have tried the same size images that had been previously uploaded to other products, but they do not show either. I am not sure what I did to break this.

Size should not be an issue as the new image is the same size. Also the same size of those loaded in the past.

Note: the images had previously loaded. The cat, small, and large images load.

Could you direct me to troubleshoot link or page? Or make a suggestion here?

Are you getting an error message?

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

No error messages. All seems good. Just no image. Even with refreshing pages etc

Hi Dan

As Marshall implies you would normally get an error message when there is any sort of upload problem so that is a strange one. Having said that that this is a local installation so wouldn't be the same as your live store. If there are no other issues on the test site I would update the live site and assume that would work fine.

Andy

Please feel free to review / rate our software

Agreed. Probably not worth the hours to chase this. Odd one though. I am thinking WAMP server hell.

Thanks, Marshall
Thanks, Andy

Dan

I setup a new website on Godaddy Windows Plesk hosting... everything working fine now, except get an error when uploading Giant images... I think it has to do with file size. Is this a restriction or setting in the software, or on the server?

Glen Arterburn

Quite often hosting plans will have a limitation on file size upload. I expect it's coming from the server.