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mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  11:51:54  
I have had to transfer my domain over to another account to be able to gain an SSL ( which i have not set up yet ) with fashosts

before I did this I backed up all the files and DB, the DB was actually backup up to a DB that was already on the new account and it all worked fine

now it's transfered over and I'm seeing nothing, fast host claim they can see a DB error but im just getting browser message saying its cant find pages

can you see anything on www.snuff.me.uk

its asp files running with mysql DB , its on windows platform

i cant even get the ftp to work

Andy
ECT Moderator

95440 Posts

Posted - 06/07/2019 :  12:04:48  
Hi

I see a database error. I would check the connection string in db_conn_open.asp and also check in includes.asp that you have mysqlserver set to true.

Andy

Please feel free to review / rate our software

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  12:08:21  
Hi this was the original working connection

<%
DIM sDSN

sDSN = "DRIVER={MySQL ODBC 5.1 Driver};SERVER=*******;DATABASE=*******;UID=*******;PWD=*******;OPTION=16427"

%>

Fasthost told me to change it to

<%
Dim sConnection, objConn
sConnection = "Driver={MySQL ODBC 5.3 UNICODE Driver};
Server=*******;
Database=*******
Uid=*******;
Password=*******;
Option=3"
Set objConn=Server.CreateObject("ADODB.connection")
objConn.Open(sConnection)
%>

But that doesnt work either

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  12:10:31  
sqlserver is set to true,I have being using the sql db for years

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  12:23:13  
the only thing i can see different from the scripting is that when it was running before I transferred it over

ASP Net 4.5 also php 5.2 ( which is not used )

New scripting is

ASP Net 4.6 also php 7.2 ( which is not needed )


would this be the reason ?

Andy
ECT Moderator

95440 Posts

Posted - 06/07/2019 :  12:23:47  
Is this a mysql or ms sql server database?

Andy

Please feel free to review / rate our software

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  12:47:36  
MySQL

Andy
ECT Moderator

95440 Posts

Posted - 06/07/2019 :  13:28:34  
I think you may need to push Fasthosts to check the db connection settings for you as obviously something there is amiss.

Andy

Please feel free to review / rate our software

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  13:40:32  
which is the correct setting ?

<%
DIM sDSN

sDSN = "DRIVER={MySQL ODBC 5.1 Driver};SERVER=*******;DATABASE=*******;UID=*******;PWD=*******;OPTION=16427"

%>

Fasthost told me to change it to

<%
Dim sConnection, objConn
sConnection = "Driver={MySQL ODBC 5.3 UNICODE Driver};
Server=*******;
Database=*******
Uid=*******;
Password=*******;
Option=3"
Set objConn=Server.CreateObject("ADODB.connection")
objConn.Open(sConnection)
%>


ALSO does it matter if the scripting has 4.6 rather than the 4.5 ?

Edited by - mediator on 06/07/2019 13:43:25

mediator
Ecommerce Template Expert

United Kingdom
663 Posts

Pre-sales questions only
(More Details...)

Posted - 06/07/2019 :  14:25:38  
Ok so I switched it back over to my old account luckily it was still active!

the site is working again, so it seems the software doesn't work on scripting asp 4.6 im running V v7.0.4 - Should it ?

I do need to move it over again at some point so i can get an SSL assigned


Cheers
Jamie

insight
ECT Moderator

USA
4476 Posts

Posted - 06/07/2019 :  14:40:49  
Something like this should work based on what's been written here:
<%
DIM sDSN
sDSN = "Driver={MySQL ODBC 5.3 UNICODE Driver};Server=XXXXXX;Database=XXXXXX;User=XXXXXX;Password=XXXXXX;Option=16427;"
%>

and you need mysqlserver=true in your includes file (not sqlserver=true as indicated earlier)
ASP.NET version is immaterial as you don't even use it with your cart, you can turn that (and PHP) off completely for all the difference it makes.

https://servelink.com/clients/index.php?rp=/knowledgebase/33/What-SQL-database-connection-string-do-you-recommend.html

Peter


Professional ecommerce web hosting services
Ecommerce Templates specialists since 2003
https://servelink.com

stevep
Advanced Member

USA
182 Posts

Pre-sales questions only
(More Details...)

Posted - 06/18/2020 :  13:05:25  
I've just changed hosts to ServeLink, not live yet due to DNS not yet registered. I did see one setting I have a question about - does the ECT template require ASP.net? In the web scripting & statistics settings in the control panel it provides the ability to check CGI support, Microsoft ASP support, Microsoft ASP.net support and the ability to choose a version, and custom error documents. I checked all except ASP.net - are these the correct choices? I'm using ASP v7.2.2.

Thank you,
Steve

insight
ECT Moderator

USA
4476 Posts

Posted - 06/18/2020 :  13:10:40  
No, ASP.NET is not used or required. The default settings you receive are fine, so if you put it back the way it was you'll be good to go. Generally speaking, checking things that you don't need is bad policy and just increases your attack surface.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

stevep
Advanced Member

USA
182 Posts

Pre-sales questions only
(More Details...)

Posted - 06/18/2020 :  14:00:28  
Many thanks, just unchecked them all and saved.
Steve

dbdave
ECT Moderator

USA
10272 Posts

Posted - 06/18/2020 :  14:10:26  
Don't uncheck "Microsoft ASP support" or your site will not work.

quote:
just unchecked them all and saved


David

stevep
Advanced Member

USA
182 Posts

Pre-sales questions only
(More Details...)

Posted - 06/19/2020 :  05:17:51  
Wow thanks for the followup Dave, the default was all unchecked, I hope no other surprises. It's not been an intuitive transition.
Steve

insight
ECT Moderator

USA
4476 Posts

Posted - 06/19/2020 :  10:11:42  
quote:
the default was all unchecked

Actually, the default is Microsoft ASP support & Custom error documents both checked and that serves for ECT users without any further attention, which is why we have it that way . There isn't much demand for the other stuff from here.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com
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