New Order Option not working

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stuartsmale Starting Member United Kingdom 3 Posts Pre-sales questions only (More Details...)	Posted - 09/29/2019 : 10:09:13 Hi. I am using the 'New Order' option in the Orders Admin screen to enter a manual order. I have the auto-update option selected. I have entered details but when I click on 'Update' I get the following error: Microsoft OLE DB Provider for SQL Server error '80040e07' Conversion failed when converting the varchar value 'A1' to data type int. /vsadmin/inc/incfunctions.asp, line 1927 Also, the Recalculate option does not appear to be working on this page, but instead drops my product selection and email address. I have just updated to version 7.0.6 ASP, and all else appears to be working fine.
dbdave ECT Moderator USA 10276 Posts	Posted - 09/29/2019 : 11:47:42 Hi, perhaps you are trying to enter "A1" in a field that should be numbers only? At least that's what the error seems to suggest. What field is this where you have the A1? David
Vince Administrator 42466 Posts	Posted - 09/29/2019 : 12:33:06 In earlier versions of the cart, the columns orders->ordSessionID cart->cartSessionID ...could only take numbers and so were a type INT. But quite a long while ago this changed so the session id could take both letters and numbers to allow for more secure session id's and there is a part of the updatestore.asp script which changes the datatype to VARCHAR(100). For some reason it seems this hasn't happened in your store and that seems to be why you are getting the error. Do you have access to your database and is this something you could change manually? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
stuartsmale Starting Member United Kingdom 3 Posts Pre-sales questions only (More Details...)	Posted - 09/30/2019 : 14:49:27 Hi Vince, Thank you for this. I have looked at my database in myLittleAdmin (MSSQL DB), and can see that both fields are INT(4). I have tried changing them in myLittleAdmin as you have suggested, but both updates failed with a message: Error -2147217900 The index 'cartSessionID_Indx' is dependent on column 'cartSessionID'. ALTER TA***** I'm not a tech expert and am unsure what this means or what to do next. I can see references to these fields in the 7.0.6 Updater and have run this again, but they are still incorrect. Any suggestions would be gratefully received! Thanks.
Vince Administrator 42466 Posts	Posted - 09/30/2019 : 15:09:25 Hi Stuart ** Please note. Backup the database before trying this ** That is the index for the cartSessionID column. There is probably a section in myLittleAdmin for the indexes and you want to find it there and delete it. There will be another one for the ordSessionID_Indx. Delete that one too then change the type of the columns as I mentioned. Then run the updatestore.asp script again which will recreate the indexes where needed. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
stuartsmale Starting Member United Kingdom 3 Posts Pre-sales questions only (More Details...)	Posted - 10/02/2019 : 14:58:58 Hi Vince. As ever you are a genius! Thank you so much - I have made the correction and we are up and running. Thanks Stuart
Vince Administrator 42466 Posts	Posted - 10/03/2019 : 03:34:06 Hi Stuart Thanks for letting me know and I'm glad you got it working. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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