Updated to 7.0.7 and going slow

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Trabe Advanced Member United Kingdom 326 Posts Pre-sales questions only (More Details...)	Posted - 11/04/2019 : 07:27:39 A few days ago I updated to 7.0.7 and the whole site seems really slow and occasionally shows a database connection error?? But refresh and eventually it finds it again. Is there any reason for this and anything I can do to speed to up again please. Its affecting the front and back end - everything just seems to feel like a turtle - feels like I'm back on dial up :( Trace
Vince Administrator 42479 Posts	Posted - 11/04/2019 : 08:41:01 Hi Trace Have you tried passing this by your host? It may be they have teething problems with the software update. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Trabe Advanced Member United Kingdom 326 Posts Pre-sales questions only (More Details...)	Posted - 11/05/2019 : 00:24:08 Hi Vince, Thank you for the reply. I have now lol. They say they sometimes experience heavy loads on the database servers but are offering to transfer me to there new ones so fingers crossed it resolves it. Thank you again. Trace
Trabe Advanced Member United Kingdom 326 Posts Pre-sales questions only (More Details...)	Posted - 11/05/2019 : 12:41:15 I just wanted update to say thanks again. I transferred the database to their newer less burdened server and hey presto!!! Trace
Vince Administrator 42479 Posts	Posted - 11/06/2019 : 00:23:56 Hi Trace I'm glad to hear they sorted it out for you. Sometimes they just need a bit of a prod. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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