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 Checkout Cart Not Updating Issue
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dhagoodvivid
Starting Member

USA
17 Posts

Pre-sales questions only
(More Details...)

Posted - 11/12/2019 :  12:50:27  
I'm using the Premium Responsive Design Felicity (PHP) and when you add items to the cart, then hit check out sometimes they don't show in the cart. Update the browser windows and sometimes they will show.

At first I thought it was a browser issue till I had a customer tell me they are having the same issue.

Also, when you items to show up and delete them in the checkout window, when you go to check out later they are still there until you refresh the browser window.

Is there a setting I'm over looking?

Thanks
D Hagood



Thanks
David

dbdave
ECT Moderator

USA
10292 Posts

Posted - 11/12/2019 :  13:13:35  
A few things to check. Make sure the site is not changing between www and non www versions of the URL.
Also that it's not going from http to https back and forth.
If it's not those, ask your host to check the session variables on the server. That would be the likely culprit if you have your URL's consistent.

dhagoodvivid
Starting Member

USA
17 Posts

Pre-sales questions only
(More Details...)

Posted - 11/12/2019 :  13:49:29  
Cool, that does appear to be what its doing, its NOT going to https automatically, will get that fixed!



Thanks
David

Edited by - dhagoodvivid on 11/12/2019 13:49:59

dbdave
ECT Moderator

USA
10292 Posts

Posted - 11/12/2019 :  14:18:24  
Hi, there is a good post here from Sinbad regarding setting up your site for HTTPS
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=106851
You should be forcing all pages to https via the htaccess file as described in the 2nd post there.
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