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 Technical
 PHP (Unix / Linux / Apache) versions
 Updated to 7.0.7 and emails not working fully
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Trabe
Advanced Member

United Kingdom
326 Posts

Pre-sales questions only
(More Details...)

Posted - 11/25/2019 :  08:03:25  
Hi all,

Recently updated our eshops to PHP v7.0.7 and changed them on to newer databases on the server, and two out of the five of them have now stopped sending out Order confirmation emails to us - seems to be ok to the customer must not to us???

Any ideas why this may have happened? - I suspect its the emails with the host and I have a ticket in with them - but thought I'd ask here too just incase there is something silly that I may have missed??

I updated them all in the same way and they all seems to be working fine apart from this.

Trace

Trace

Trabe
Advanced Member

United Kingdom
326 Posts

Pre-sales questions only
(More Details...)

Posted - 11/25/2019 :  08:14:39  
Also the Ask a question and email a friend function don't seem to be working either on one of the two sites.

I can't check the other as we don't have that option available.

Trace

Vince
Administrator

42459 Posts

Posted - 11/25/2019 :  09:59:28  
Hi Trace
Is it possible that the emails are getting to your SPAM folder?

Vince

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Trabe
Advanced Member

United Kingdom
326 Posts

Pre-sales questions only
(More Details...)

Posted - 11/25/2019 :  12:58:10  
No I've checked :(

Trace
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