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 Cart CSS Issue w/Updater 7.1.7
Author « Topic »  

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/09/2019 :  02:49:22  
I seem to be having an issue with the cart css after updating to the new 7.1.7. The drop down menu for the country, company name, first name, last name and email in step 2/3 is way out of line to the right.
Yes, I uploaded the new ectcart.css file with the updater.

UPDATE: It was the Amazon Pay button messing it up. I had to remove it until I can find a fix.

Kelley
Ecommerce PlusASP v7.1.7

Edited by - kelleymoore on 12/09/2019 03:09:48

Vince
Administrator

42470 Posts

Posted - 12/09/2019 :  03:42:14  
Hi Kelley
I just tried here and it seemed ok and I can't see why it would do that. Have you tried the good old <Ctrl>+F5 to force a refresh of the style sheet? If that doesn't work, can you let me know a URL where I can try on your site to see what is going wrong?

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/09/2019 :  03:47:03  
Hi Vince,

Yes, I've tried everything!

westernbootsales dot com

Thanks,
Kelley

P.S. I can't let it go like this without a fix, though. Busy season for orders! I have to take the Amazon Pay option back off until it can be fixed. Also, on this second page of checkout, by special HTML characters are all messed up, too. :(
It would also be nice if a customer could change the items in the cart at this stage (remove, etc.). One has to go back to View Basket to delete an item, as it is now.

Edited by - kelleymoore on 12/09/2019 04:11:48

Vince
Administrator

42470 Posts

Posted - 12/09/2019 :  04:18:56  
Hi Kelley
It doesn't go wrong on my test site so maybe you could send me the site admin / FTP login to my email and I'll turn it on for a quick test.
Also, the site can swap between www and non-www forms of the URL and you lose cart contents. That's quite important to get sorted.

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/09/2019 :  04:45:20  
Vince,

Just sent the email with the login info.

Thanks,
Kelley

Vince
Administrator

42470 Posts

Posted - 12/09/2019 :  05:52:44  
Hi Kelley
I see what is causing the problem. In your site style sheet,
css/style.css
around line 1162 you have
div.amazonpaybutton
...and then a couple of lines below that...
div.amazonpaybuttontext
If you remove the...
float:left;
width:100%;
...for those two then everything will fall back into place.

The FTP login you sent doesn't seem to work so I can't do this for you by the way.

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/09/2019 :  07:32:01  
That did the trick - thanks, Vince.

By the way, what do I do about those darn weird characters on my cart page? We use the HTML star for various things on our site and need to fix this. I have put this in my .htaccess file, but it's not working:

AddCharset UTF-8 .html

It's weird. It's only on the first page of cart.asp. Once you go to checkout, it starts. Any suggestions?

Kelley

Edited by - kelleymoore on 12/09/2019 07:32:56

Vince
Administrator

42470 Posts

Posted - 12/09/2019 :  08:42:38  
Hi Kelley
I can't see the weird characters . . . maybe a screen shot?
I see there was some anxiety that customers would not noticed you could click for the cart and customer details resume so you asked for a parameter to display them initially open which I see you are using. But this leaves the shipping details so far down. Up to you though etc, but customers are generally pretty quick with this stuff.
You've got UPS as the first shipping carrier but your not using UPS for domestic which must be the bulk of sales, no? Would it not be better to more USPS up to first position?
In style.css on line 506 you have the ectcart button defined with your site colors, which is good. However it looks like you have two hash symbols before the color...
background: ##999900;
That should be...
background: #999900;
But even so it won't change the color as you should have ectcart.css before your site style sheet.

Vince


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insight
ECT Moderator

USA
4476 Posts

Posted - 12/09/2019 :  12:14:24  
quote:
I have put this in my .htaccess file, but it's not working


You have an .htaccess file in an ASP site? Unless you have some third party Apache emulator thing going on, a .htaccess file isn't going to do anything at all. Set the character set in the head of your page or in web.config.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/11/2019 :  04:59:23  
Ugh! Now my checkout isn't working. :( I think it may have something to do with the web.config file that the Hostek support team put up yesterday. So I deleted it and now the checkout works but I'm still having issues with the https.

This is the web.config file script:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.web>
<httpRuntime targetFramework="4.5.1" executionTimeout="500" />
</system.web>
<system.webServer>
<defaultDocument>
<files>
<clear />
<add value="index.asp" />
<add value="Default.htm" />
<add value="Default.asp" />
<add value="index.htm" />
<add value="index.html" />
<add value="iisstart.htm" />
<add value="default.aspx" />
<add value="index.php" />
<add value="_holding.htm" />
</files>
</defaultDocument>
<urlCompression doStaticCompression="true" doDynamicCompression="true" />
<directoryBrowse enabled="false" />
<httpErrors errorMode="DetailedLocalOnly">
<remove statusCode="404" subStatusCode="-1" />
<remove statusCode="401" subStatusCode="-1" />
<error statusCode="401" subStatusCode="-1" prefixLanguageFilePath="" path="/error.asp" responseMode="ExecuteURL" />
<remove statusCode="403" subStatusCode="-1" />
<error statusCode="403" subStatusCode="-1" prefixLanguageFilePath="" path="/error.asp" responseMode="ExecuteURL" />
<remove statusCode="500" subStatusCode="-1" />
<error statusCode="500" subStatusCode="-1" prefixLanguageFilePath="" path="/error.asp" responseMode="ExecuteURL" />
<error statusCode="404" prefixLanguageFilePath="" path="/error.asp" responseMode="ExecuteURL" />
</httpErrors>
<rewrite>
<rules>
<rule name="HTTP Redirect to HTTPS" enabled="true" stopProcessing="true">
<match url="(.*)" ignoreCase="false" />
<conditions>
<add input="{HTTPS}" pattern="off" />
</conditions>
<action type="Redirect" url="https://{HTTP_HOST}/{R:1}" appendQueryString="true" redirectType="Permanent" />
</rule>

<rule name="Redirects to domain" patternSyntax="ECMAScript" stopProcessing="true">
<match url=".*" />
<conditions logicalGrouping="MatchAny">
<add input="{HTTP_HOST}" pattern="^www.sitename.com$" />
</conditions>
<action type="Redirect" url="https://sitename.com/{R:0}" />
</rule>
</rules>
</rewrite>
<security>
<requestFiltering>
<fileExtensions>
<add fileExtension=".pl" allowed="false" />
</fileExtensions>
</requestFiltering>
</security>
</system.webServer>
</configuration>


Please help.

Kelley

Edited by - kelleymoore on 12/11/2019 10:09:56

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/11/2019 :  05:42:19  
I don't know what was in that web.config file but now when I go to do a .csv file upload I get this:

Microsoft VBScript runtime error '800a000d'

Type mismatch: 'getget'

/vsadmin/inc/incloginfunctions.asp, line 269

Kelley

Vince
Administrator

42470 Posts

Posted - 12/11/2019 :  06:56:16  
Hi Kelley
That isn't the web.config causing the problem and I've put a new incloginfunctions.asp file in the updater to cure this.

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/11/2019 :  10:08:32  
Hi Vince,

Thank you! I'll get the new updater and replace the file.

I fixed the style.css file with the double hash tag on my button color - thanks for the heads up on that.

I'm not sure what you were getting at with the other issues you mentioned though:

Shipping address - I don't see that it is out of place on the cart page.
UPS - We do have UPS set for domestic shipping and it is in the first position on the Shipping Method Label and Domestic Shipping Order under the Shipping & Handling Settings on the adminmain.asp page.

I'm using Chrome, I'll check these in other browsers to see if I can recreate what you're referring to.

Thanks,
Kelley

Vince
Administrator

42470 Posts

Posted - 12/11/2019 :  11:25:26  
Hi Kelley
Ok, I was reading it too quickly, the message is actually...
The requested service is unavailable to residential destinations.
Probably because I used a CA address.

Vince

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kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 12/11/2019 :  13:23:30  
Hmm... that's still weird. I mean, we definitely want to ship to residential addresses, even in California! LOL!
What service did you select?

Kelley

Vince
Administrator

42470 Posts

Posted - 12/11/2019 :  14:10:19  
Hi Kelley
That was UPS which is selected when I first hit the shipping page.

Vince

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ctuti123
Advanced Member

USA
105 Posts

Pre-sales questions only
(More Details...)

Posted - 12/13/2019 :  16:28:45  
I just updated site and cant get Amazon Pay to work. I click checkout button and nothing happens. I checked setting Amazon Pay says active.

Vince
Administrator

42470 Posts

Posted - 12/14/2019 :  01:08:04  
Hi Ctuti123
You need both the ectcart.css AND the ectcart.js on ALL cart pages. You only have ectcart.css it seems. There are more details here...
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040
You've got to do this otherwise your customers cannot add to cart.

Vince

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ctuti123
Advanced Member

USA
105 Posts

Pre-sales questions only
(More Details...)

Posted - 12/15/2019 :  09:23:55  
I have added lines to template and updated pages. I am getting error now on my category page I do not have a "store" css file. I'm assumining "main" css is the style.css file in Andy commentary. sorry for ignorance I havent updated site in long while and very amateur.
Microsoft VBScript compilation error '800a0411'

Name redefined

/vsadmin/inc/incfunctions.asp, line 8

Dim gasaReferer,gasaThisSite
----^

Vince
Administrator

42470 Posts

Posted - 12/15/2019 :  14:26:02  
That would seem to indicate that you have the incfunctions.asp include file twice in your page. Can you check that?

Vince

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Vince
Administrator

42470 Posts

Posted - 12/16/2019 :  01:16:43  
Hi Ctuti123
I got your email but yes, it does seem that the include files were in the pages twice. There was once instance before the opening HTML tag and then again in the "Head" editable section. This was in both the products and the categories pages, (but may be the case in others.)
You don't seem to have the ectcart.js script on the proddetail.asp page so you can't add to cart there. The ectcart.js needs to be on all pages.

Vince

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