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jackclickc
Starting Member

1 Posts

Pre-sales questions only
(More Details...)

Posted - 01/17/2020 :  02:47:04  
Hi All,

I am struggling to get Google Analytics tracking my conversion data. Although the Analytics code and tracking ID is all correct and we are pulling through other metrics such as site visits/session time we're not pulling any transaction data.

Are there any specific settings within ASP that need to be selected to bring through conversion data?

Vince
Administrator

42459 Posts

Posted - 01/17/2020 :  09:02:31  
Hi Jack
Do you have any supported products with us? If so, could you possibly set the email address to the same as that used when making your purchase and that way the support status gets updated automatically.

Vince

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