Random errors with PayPal Standard SB

Author	« Topic »
John M Advanced Member 457 Posts	Posted - 03/30/2020 : 10:32:36 Most PayPal Standard SB transactions are completing normally however we have now seen three unauthorised transactions from PayPal Standard SB yet the transactions completed successfully in PayPal. The issued first appeared after 7.1.8 upgrade and has just happened again after recently upgrading to 7.2.1. The customers call saying there was a checkout error yet the PayPal transaction went through which we verify on PayPal. John
Vince Administrator 42466 Posts	Posted - 03/31/2020 : 03:59:41 Hi John Every now and again PayPal does have little glitches and if it's something that happens very rarely then this is probably what is happening. Do you know what the checkout error was? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
John M Advanced Member 457 Posts	Posted - 03/31/2020 : 05:58:57 Hi Vince, No unfortunately not. I asked the customer but they had moved away from the page and couldn't remember what it said. We processed thousands of orders using 7.1.6 without a single glitch so it is likely to do with a change made after that version. John
	« Topic »