frameitsam
Advanced Member
USA
124 Posts Pre-sales questions only (More Details...)
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 Posted - 07/28/2020 : 13:13:19
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Hi,
I have just updated my site to the stable ver 7.1.10_ and I am not able to access /vsadmin folder. All I get is a blank white screen. I have already tried disabling all the plugins and trying without success. Any suggestions?
Scott McLaughlin
President
Heartland Hosting, LLC |
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dbdave
ECT Moderator
USA
8873 Posts |
Posted - 07/28/2020 : 13:17:48
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Hi, this post should be in the PHP support forum as it may not get seen here in the developers section. https://www.ecommercetemplates.com/support/forum.asp?FORUM_ID=4
I think at this point you should check the site logs to see what the error is.
You should see something there.
If you updated from an older version, it's likely you need to update your database connection.
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107737
What version did you update from?
What version of PHP is running on the server?
Thanks,
David |
Edited by - dbdave on 07/28/2020 13:22:53 |
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cannot access vsadmin after update
