Hi All,

I have set my Abandoned cart email to say the below, but when the customer gets the email it isnt a hyperlink, is there a way of ensuring that it is always a hyperlink?


[font=Comic Sans MS][font=Courier New]You recently started, but did not complete an order at our store.

If we can help in any way or if you are having trouble with your purchase then please let us know.

If you would like to continue with your order you can do so by clicking the link below, or copying and pasting the whole link into your browser.

http://www.mywebsite.co.uk/cart.php?acartid=538&acarthash=1ba9b1116f131e3c178e9fcebb4ca6d1

Kind Regards[/font=Courier New][/font=Comic Sans MS]

Jason

Hi, in the admin, you should edit the source of that email and wrap that link in an html "a" tag
<a href="%abandonedcartid%">click here</a>

David

Thank you for this.

Jason

I changed mine to the below, layout, looks ok:


<p><strong><img src="https://yourwebsitename.co.uk/images/logo.png" style="width: 300px;" class="fr-fic fr-dib"><br></strong></p>

<p>Dear %ordername%</p>

<p>You recently started, but did not complete an order at our store.
<br>
<br>If we can help in any way or if you are having trouble with your purchase then please let us know.
<br>
<br>If you would like to continue with your order you can do so by clicking the link below.</p>

<p><a href="%abandonedcartid%">click here</a></p>

<p>Or copy paste this web address below into your browser</p>

<p>%abandonedcartid%</p>

<p>Kind Regards</p>

<p>Jenny
<br>CustomerService <a href="mailto:info@yourwebsitename.co.uk">info@yourwebsitename.co.uk</a>
<br>Website: <a href="http://www.yourwebsitename.co.uk">www.yourwebsitename.uk</a>
<br>
<br>Your shop address</p>