Editing order status emails is not very user friendly to say the very least and really not suitable for non technical people to use.

It is currently very easy to make mistakes and very difficult to know how it will actually look.

It would be of huge benefit to map the statusid?? to a content region name called statusid??

For example a current %statusid11% is mapped to a content region with the exact same name statusid11

This should eliminate mistakes provide the ability to cut and paste from an editor and allow for the possibility for non technical people to use.

John

Hi John,

Do you have a mini WYSIWYG (HTML editor) installed so you can use it to format the email messages?

https://www.ecommercetemplates.com/free_downloads.asp#htmleditor

Kelley

Hi Kelley,

Let me explain better with this example:

<p>The status has changed from: %oldstatus% to: <strong> %newstatus% </strong></p>
{%statusid4%<p>You will receive further emails regarding progress plus an email with a tracking number when your order has shipped.</p>}
{%statusid5%<p>Your order is ready to be shipped.</p><p>You will receive a further email with a link to the couriers tracking system when your order has shipped. Tracking number: %trackingnum% </p>}

Now if we could call a content region it could look then look like this:

<p>The status has changed from: %oldstatus% to: <strong> %newstatus% </strong></p>
{%statusid4% %contentregionstatusid4%}
{%statusid5% %contentregionstatusid5% %trackingnum%}

In other words the email admin message doesn’t need to change anymore and updates are easily done within the content regions.

This has nothing to do with an html editor. It is about adding functionality with the appropriate code changes.

Many thanks

John

It's a good idea to simplify that as I suspect that some store owners do not make full use of the nice looking emails due to complexity of the setup.

David