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 Topic  |
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KevinRobson
Advanced Member
USA
126 Posts |
 Posted - 12/29/2020 : 13:48:03
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I have the product set to Shipping Exempt and the weight set to zero, screen shot:
https://www.floridasbestfruit.com/working/201229/ProductSettings.jpg
Yet when purchasing it still charges the shipping minimum, screen shot:
https://www.floridasbestfruit.com/working/201229/PublicView.jpg
What am I doing wrong? |
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dbdave
ECT Moderator
USA
9016 Posts |
Posted - 12/29/2020 : 13:55:39
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Are you sure you have the correct item in the cart?
In your admin, it shows the price is $56.00 but your cart shows only $34.00
Thanks,
David |
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KevinRobson
Advanced Member
USA
126 Posts |
Posted - 01/01/2021 : 05:13:19
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Yes, it's the correct product. The price is changed with a product option.
Is there somewhere else the shipping is determined? |
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dbdave
ECT Moderator
USA
9016 Posts |
Posted - 01/01/2021 : 08:52:43
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Check the product option - Do you have a weight set there, and is it an "alt" product option. If so, check that that item does not have a weight assigned.
David |
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KevinRobson
Advanced Member
USA
126 Posts |
Posted - 01/04/2021 : 12:29:26
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Both options are set to "0"
Screen shot: https://www.floridasbestfruit.com/working/201229/Options.jpg |
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KevinRobson
Advanced Member
USA
126 Posts |
Posted - 01/04/2021 : 12:31:37
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| Figured it out. There was another product "Brittle Bites Half Case" that was set to Sell and had a shipping weight. |
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Topic |
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Shipping Charged On Shipping Exempt Product
