Shipping Charged On Shipping Exempt Product

Author	« Topic »
KevinRobson Advanced Member USA 245 Posts	Posted - 12/29/2020 : 13:48:03 I have the product set to Shipping Exempt and the weight set to zero, screen shot: https://www.floridasbestfruit.com/working/201229/ProductSettings.jpg Yet when purchasing it still charges the shipping minimum, screen shot: https://www.floridasbestfruit.com/working/201229/PublicView.jpg What am I doing wrong?
dbdave ECT Moderator USA 10272 Posts	Posted - 12/29/2020 : 13:55:39 Are you sure you have the correct item in the cart? In your admin, it shows the price is $56.00 but your cart shows only $34.00 Thanks, David
KevinRobson Advanced Member USA 245 Posts	Posted - 01/01/2021 : 05:13:19 Yes, it's the correct product. The price is changed with a product option. Is there somewhere else the shipping is determined?
dbdave ECT Moderator USA 10272 Posts	Posted - 01/01/2021 : 08:52:43 Check the product option - Do you have a weight set there, and is it an "alt" product option. If so, check that that item does not have a weight assigned. David
KevinRobson Advanced Member USA 245 Posts	Posted - 01/04/2021 : 12:29:26 Both options are set to "0" Screen shot: https://www.floridasbestfruit.com/working/201229/Options.jpg
KevinRobson Advanced Member USA 245 Posts	Posted - 01/04/2021 : 12:31:37 Figured it out. There was another product "Brittle Bites Half Case" that was set to Sell and had a shipping weight.
	« Topic »