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JH10
Advanced Member

United Kingdom
304 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2021 :  03:57:07  
I have just received a User Manual for the hosted version of ECT

I see this is an Adobe 7day trial and after that they propose that I pay another £15 per month for this.

Is there an alternative?

I am pretty sure the client would object to this....
Thanks
John

1818charlie
ECT Moderator

United Kingdom
1177 Posts

Posted - 01/14/2021 :  05:15:17  
John

The regular manual is a PDF file & the Adobe Reader is free of charge. Have you tried opening the manual in the free version of Adobe Reader? https://get.adobe.com/uk/reader/

Steve
Egerton Village, Bolton, UK

Edited by - 1818charlie on 01/14/2021 05:19:00

JH10
Advanced Member

United Kingdom
304 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2021 :  07:03:40  
Thanks Steve
I see at the bottom of the page it states Free 7 day trial.

Perhaps that does not apply just for reading or is it a new Adobe idea do you think?

dbdave
ECT Moderator

USA
10243 Posts

Posted - 01/14/2021 :  10:22:18  
Hi Jason, there is a paid version of Adobe reader, so maybe you sighed up for that?
No need to pay to just read PDF files...

You should probably check to see what version of Adobe reader you are using.

Thanks,
David

1818charlie
ECT Moderator

United Kingdom
1177 Posts

Posted - 01/14/2021 :  10:24:42  
Hi John
quote:
I see at the bottom of the page it states Free 7 day trial.

The link I sent is to the free version of the reader & isn't time limited. Have you installed from the link & then opened the hosted store PDF file?

As for the version of the user manual for the hosted store I couldn't see that being a chargeable item, but I suppose either Vince or Peter from ServeLink may know.

You should have downloaded & installed the top one, yes?


Steve
Egerton Village, Bolton, UK

Edited by - 1818charlie on 01/14/2021 10:40:35

JH10
Advanced Member

United Kingdom
304 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2021 :  12:08:43  
I expect it will be OK so we will see after 7 days.
Thanks
John

dbdave
ECT Moderator

USA
10243 Posts

Posted - 01/14/2021 :  12:36:23  
Well, unless you handed over payment info, there's not much they can do...

David

JH10
Advanced Member

United Kingdom
304 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2021 :  12:40:28  
True:
No payments made.........
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