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wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/01/2021 :  08:21:58  
Hello
Since I ran the update my email a friend does not work
When I hit on send after I fill out the email a friend page ,it just hangs?
Please advise?
Thanks
Warren

dbdave
ECT Moderator

USA
10242 Posts

Posted - 02/01/2021 :  08:42:14  
I just tried on the site listed in your profile and the form sent just fine.
Is this a different site?

David

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/01/2021 :  08:46:13  
no www.crystal-wizard.com
Can you use me as the friend to see if I get anything?
info@crystal-wizard.com

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/01/2021 :  08:51:10  
When I hit send nothing happens

dbdave
ECT Moderator

USA
10242 Posts

Posted - 02/01/2021 :  10:38:54  
Done...

What browser are you using?

David

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/01/2021 :  12:35:13  
Chrome

dbdave
ECT Moderator

USA
10242 Posts

Posted - 02/01/2021 :  13:15:31  
Did you get my test email?

David

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/02/2021 :  08:06:21  
Yes but the send button does not work

dbdave
ECT Moderator

USA
10242 Posts

Posted - 02/02/2021 :  08:16:30  
I just tested from Chrome and it sent just fine.

David

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/02/2021 :  09:30:30  
it works from the product detail page
with the blue background
But does not work on my index.asp or default.asp pages
https://www.crystal-wizard.com/emailfriend.asp?id=
do I need to point those to another file ?

insight
ECT Moderator

USA
4476 Posts

Posted - 02/02/2021 :  09:58:54  
It isn't supposed to work on pages other than the product detail pages, so that's all by design. The purpose is to "tell a friend about this product", which you can only do from a product detail page obviously and because of spam concerns it's deliberately prevented from any possibility of being accessed in other ways. You should remove it from non-detail pages.

Peter


Professional ecommerce web hosting services
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wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 02/02/2021 :  10:23:49  
Ok thanks
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