ADODB.Connection error '800a0e7a'

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Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 02/07/2021 : 21:19:22 Hi Team We did some security updates on the website i.e. retiring old security protocols and accepting only TSL 1.0 and above. Now we are getting this message: ADODB.Connection error '800a0e7a' Provider cannot be found. It may not be properly installed. /vsadmin/inc/languagefile.asp, line 13 Could this be because of the security upgrade or something else? Regards Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 02/07/2021 : 23:11:20 The line 13 is: set cnn=Server.CreateObject("ADODB.Connection") Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
Vince Administrator 42466 Posts	Posted - 02/08/2021 : 03:08:24 I think you may have disabled your database connection. There are a few answers here that might help... https://stackoverflow.com/questions/21719422/getting-error-800a0e7a-provider-cannot-be-found-it-may-not-be-properly-install If you were disabling security protocols however, I would guess you are using SQL Server and may need to update the SQL Server Native Client as here... https://community.progress.com/s/article/SQL-server-connection-issues-after-disabling-TLS-1-0 Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 02/08/2021 : 15:56:52 Thanks Vince. We investigated and found that the database service had stopped. We restarted and it is working. As we have made many security changes, we thought they might have caused it as they did to some other applications. On another note, by chance we have a MS SQL version of the cart? Other than this, you may close the query. Regards Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
insight ECT Moderator USA 4476 Posts	Posted - 02/08/2021 : 16:46:00 quote: We did some security updates on the website i.e. retiring old security protocols and accepting only TSL 1.0 and above I hope you mean TLS v1.2 and above. TLS v1.0/1.1 are way past their expiration date. Peter Professional ecommerce web hosting services Shared hosting Windows & Linux \| Dedicated servers \| Domains \| SSL Ecommerce Templates specialists since 2003 https://servelink.com
Steve@envisionit.com.au Advanced Member Australia 250 Posts Pre-sales questions only (More Details...)	Posted - 02/08/2021 : 17:02:48 Yes, sorry it is TLS 1.2 ( I misspelled TSL earlier). Steve Bungay Envision IT Pty Ltd Suite 4, Level 2, 255 Blackburn Road MOUNT WAVERLEY VIC 3149 Tel: +61 3 9886 7240 Fax: + 61 3 9886 7377
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