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 Issues after update to 7.2.6
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trcmbchas
Starting Member

5 Posts

Posted - 04/05/2021 :  14:21:56  
Store URL: https://www.sparkysfireworks.com/

Before Update: Software Version - 6.4.5
After Update: Software Version - 7.2.6

After successfull update, we are facing issue in site like
>> Title alignment and text cut off issue): https://prnt.sc/112ion7
>> Improper format of quick buy pop up : https://prnt.sc/112j2dy
>> When we add products into cart and than click on cart icon in header , cart looks empty.

Also, we need old version of site to compare with updated version of site. so we tried to setup the old backup on our staging server
(https://staging.project-progress.net/projects/sparkyfireworks)
>> There are also some base URL issues, so the Frontend is not loading properly on our staging.

Can you please check and guide to fix the issues?

Edited by - trcmbchas on 04/05/2021 16:37:28

dbdave
ECT Moderator

USA
9221 Posts

Posted - 04/05/2021 :  16:04:10  
Hi, can you be sure you uploaded the ectcart.js and ectcart.css files to the correct locations and be sure they are properly referenced in your pages as discussed here?
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040

If that's been done, check the site in a browser you don't normally use as it may just be a caching issue.

David

trcmbchas
Starting Member

5 Posts

Posted - 04/05/2021 :  16:50:09  
Yes, I have confirmed that the ectcart.js and ectcart.css files are being loaded at appropriate location.

Also, I've done cross-browser testing, the results are still same.

dbdave
ECT Moderator

USA
9221 Posts

Posted - 04/05/2021 :  18:55:25  
On the first issue, you have the following in style.css line 905

div.prodname, div.catname {
margin-top: 15px;
font-size: 22px;
margin-bottom: 14px;
padding: 0 20px;
padding-top: 0px;
color: #000;
font-weight: 700;
height: 54px;
font-family: 'Source Sans Pro', Arial, sans-serif;
overflow: hidden;

The overflow:hidden is hiding the text from showing. But really you could also just remove the height there too. No need to force a height I believe.

The second issue, I'm not sure how you want that to appear, but the red bar is coming from
style.css line 2576
div.product:hover .prodprice {
background: #a90d23;
}

Remember, you can right click where you want to investigate on the page, and click "inspect" in most modern browsers and see where the css is coming from that is controlling that element.

Thanks,
David

trcmbchas
Starting Member

5 Posts

Posted - 04/06/2021 :  14:26:19  
Hello David,

Thanks for your input that fixed the first 2 issues.

Still we need to fix the functional issue for cart page.
Step 1. Once I update the quantity and hit "update" button, cart page seems updated.
Step 2. The very next moment I refresh the cart page, the update changes get disappeared and old data comes up.

Also, we need to fix the staging site setup as we want to compare with old design.
(https://staging.project-progress.net/projects/sparkyfireworks/)

trcmbchas
Starting Member

5 Posts

Posted - 04/08/2021 :  12:41:03  
I hope someone from your team is looking into this.
Waiting for update on pending issues.

dbdave
ECT Moderator

USA
9221 Posts

Posted - 04/08/2021 :  12:47:32  
Hi, for the cart page, I would need a link to the site to check that.
For the 2nd issue, you just have no css styling. Looking at the source, none of the css files are located in the folder you are pointing to.
You should be able to view source and visit the links to the css files and see the file. I get 404 not found for all of them that I checked.

Thanks,
David

trcmbchas
Starting Member

5 Posts

Posted - 04/08/2021 :  14:53:17  
#1
Here are the steps for cart page issue:
1. Open page URL: https://www.sparkysfireworks.com/products/Firecracker_Rolls
2. Click on "Quick By" for "Megabanger 8000 Count Firecracker Roll"
3. From the popup, Click on "ADD TO CART"
4. After successfully adding it cart, click on "Edit Order" from the popup
5. Now, Cart page is opened (https://www.sparkysfireworks.com/cart.php)
6. Edit the quantity from 1 to 20, and click on the "update" button appeared on the right side of that quantity field
7. Now, the quantity should be 20, but nothing seems updated. Click on the cart from the top-right corner or open "https://www.sparkysfireworks.com/cart.php".
8. Here recent cart changes are not reflecting, rather displaying old data.

#2 Staging setup issue

https://staging.project-progress.net/projects/sparkyfireworks/

All the source files are put in "/public_html/projects/sparkyfireworks/"
All the links are functional if the project is set to run from root. But I want to run from subdirectory path.


Edited by - trcmbchas on 04/08/2021 14:58:09

dbdave
ECT Moderator

USA
9221 Posts

Posted - 04/08/2021 :  17:31:38  
For the css links, you either need to drop a copy of the css folder in your subdirectory, or fix the links...
Most likely they will work like this

../css/bootstrap.modified.css

I'll take a look at the cart link provided and see what I find there.

Thanks,
David

dbdave
ECT Moderator

USA
9221 Posts

Posted - 04/08/2021 :  17:36:46  
For the cart, your ectcart.css file is from 2021, but the ectcart.js file is from early 2020.
Have you updated the store and perhaps forgot to upload the new js file that comes with the update?

Thanks,
David

Sinbad
ECT Moderator

USA
65879 Posts

Posted - 04/08/2021 :  17:36:53  
Hi it appears that the mini-cart script in the top right has been modified, can you try using the script without modification.

The staging error is showing the following issues in the browser developer tools double check that the path is correct and the files have been uploaded to the corresponding location on the server.

GEThttps://staging.project-progress.net/css/yamm-menu.css
[HTTP/1.1 404 Not Found 598ms]

GEThttps://staging.project-progress.net/css/bootstrap.modified.css
[HTTP/1.1 404 Not Found 575ms]

GEThttps://staging.project-progress.net/css/nav_styles.css
[HTTP/1.1 404 Not Found 169ms]

GEThttps://staging.project-progress.net/css/vendor/font-awesome-4.3.0/css/font-awesome.min.css
[HTTP/1.1 404 Not Found 85ms]

GEThttps://staging.project-progress.net/js/easyResponsiveTabs.js
[HTTP/1.1 404 Not Found 567ms]

GEThttps://staging.project-progress.net/js/bootstrap.min.js
[HTTP/1.1 404 Not Found 348ms]

GEThttps://staging.project-progress.net/css/style.css?v=3
[HTTP/1.1 404 Not Found 231ms]

GEThttps://staging.project-progress.net/images/Novelties-Dropdown.png
[HTTP/1.1 404 Not Found 686ms]

GEThttps://staging.project-progress.net/images/Firecrackers-dropdown.png
[HTTP/1.1 404 Not Found 686ms]

GEThttps://staging.project-progress.net/images/Cakes-dropdown.png
[HTTP/1.1 404 Not Found 686ms]

GEThttps://staging.project-progress.net/images/Aerials-Dropdown.png
[HTTP/1.1 404 Not Found 670ms]

GEThttps://staging.project-progress.net/images/Sparkys_Logo_mobile.png
[HTTP/1.1 404 Not Found 601ms]

GEThttps://staging.project-progress.net/images/Sparkys_Logo.png
[HTTP/1.1 404 Not Found 601ms]

GEThttps://staging.project-progress.net/css/animate.css
[HTTP/1.1 404 Not Found 347ms]

GEThttps://staging.project-progress.net/images/return_to_top.png
[HTTP/1.1 404 Not Found 586ms]

GEThttps://staging.project-progress.net/images/forms_of_payment.png
[HTTP/1.1 404 Not Found 586ms]

GEThttps://staging.project-progress.net/images/Sparkys_Country_Store_Logo.png
[HTTP/1.1 404 Not Found 802ms]

GEThttps://staging.project-progress.net/images/newsletter_envelope.png
[HTTP/1.1 404 Not Found 555ms]

GEThttps://staging.project-progress.net/images/email_newsletter_signup.png
[HTTP/1.1 404 Not Found 455ms]

GEThttps://staging.project-progress.net/images/Featured_Products_2.jpg
[HTTP/1.1 404 Not Found 455ms]

GEThttps://staging.project-progress.net/images/Featured_Products_1.jpg
[HTTP/1.1 404 Not Found 432ms]

GEThttps://staging.project-progress.net/images/shop_box4.png
[HTTP/1.1 404 Not Found 455ms]

GEThttps://staging.project-progress.net/images/shop_box3.png
[HTTP/1.1 404 Not Found 839ms]

GEThttps://staging.project-progress.net/images/shop_box2.png
[HTTP/1.1 404 Not Found 837ms]

GEThttps://staging.project-progress.net/images/shop_box1.png
[HTTP/1.1 404 Not Found 839ms]

GEThttps://staging.project-progress.net/images/slide_novelties.jpg
[HTTP/1.1 404 Not Found 837ms]

GEThttps://staging.project-progress.net/images/slide_roman_candles.jpg
[HTTP/1.1 404 Not Found 836ms]

GEThttps://staging.project-progress.net/images/slide_m-80.jpg
[HTTP/1.1 404 Not Found 839ms]

GEThttps://staging.project-progress.net/images/slide_aerials.jpg
[HTTP/1.1 404 Not Found 733ms]

GEThttps://staging.project-progress.net/images/assortment-packages-dropdown.png
[HTTP/1.1 404 Not Found 918ms]

GEThttps://staging.project-progress.net/js/easyResponsiveTabs.js
[HTTP/1.1 404 Not Found 123ms]

Loading failed for the <script> with source “https://staging.project-progress.net/js/easyResponsiveTabs.js”. sparkyfireworks:40:1
GEThttps://staging.project-progress.net/js/bootstrap.min.js
[HTTP/1.1 404 Not Found 179ms]

GEThttps://staging.project-progress.net/css/animate.css
[HTTP/1.1 404 Not Found 100ms]

GEThttps://staging.project-progress.net/css/style.css?v=3
[HTTP/1.1 404 Not Found 94ms]

Loading failed for the <script> with source “https://staging.project-progress.net/js/bootstrap.min.js”. sparkyfireworks:41:1
GEThttps://staging.project-progress.net/images/Sparkys_Logo.png
[HTTP/1.1 404 Not Found 197ms]

GEThttps://staging.project-progress.net/images/Aerials-Dropdown.png
[HTTP/1.1 404 Not Found 115ms]

GEThttps://staging.project-progress.net/images/Sparkys_Logo_mobile.png
[HTTP/1.1 404 Not Found 196ms]

GEThttps://staging.project-progress.net/images/Firecrackers-dropdown.png
[HTTP/1.1 404 Not Found 123ms]

GEThttps://staging.project-progress.net/images/Cakes-dropdown.png
[HTTP/1.1 404 Not Found 119ms]

GEThttps://staging.project-progress.net/images/Novelties-Dropdown.png
[HTTP/1.1 404 Not Found 122ms]

GEThttps://staging.project-progress.net/images/shop_box4.png
[HTTP/1.1 404 Not Found 204ms]

GEThttps://staging.project-progress.net/images/slide_aerials.jpg
[HTTP/1.1 404 Not Found 197ms]

GEThttps://staging.project-progress.net/images/Featured_Products_2.jpg
[HTTP/1.1 404 Not Found 274ms]

GEThttps://staging.project-progress.net/images/Featured_Products_1.jpg
[HTTP/1.1 404 Not Found 203ms]

GEThttps://staging.project-progress.net/images/email_newsletter_signup.png
[HTTP/1.1 404 Not Found 274ms]

GEThttps://staging.project-progress.net/images/newsletter_submit_button.png
[HTTP/1.1 404 Not Found 282ms]

GEThttps://staging.project-progress.net/images/newsletter_envelope.png
[HTTP/1.1 404 Not Found 282ms]

GEThttps://staging.project-progress.net/images/Sparkys_Country_Store_Logo.png
[HTTP/1.1 404 Not Found 284ms]

GEThttps://staging.project-progress.net/images/return_to_top.png
[HTTP/1.1 404 Not Found 356ms]

GEThttps://staging.project-progress.net/images/forms_of_payment.png
[HTTP/1.1 404 Not Found 291ms]

GEThttps://staging.project-progress.net/js/easyResponsiveTabs.js
[HTTP/1.1 404 Not Found 104ms]

Loading failed for the <script> with source “https://staging.project-progress.net/js/easyResponsiveTabs.js”. sparkyfireworks:653:1
GEThttps://staging.project-progress.net/android-chrome-192x192.png
[HTTP/1.1 404 Not Found 83ms]

GEThttps://staging.project-progress.net/favicon-16x16.png
[HTTP/1.1 404 Not Found 85ms]

Some cookies are misusing the recommended “SameSite“ attribute 3


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Marshall
Ecommerce Template Guru

USA
1643 Posts

Posted - 04/08/2021 :  19:44:26  
The correct path for the 404's is https://staging.project-progress.net/projects/sparkyfireworks/favicon-16x16.png as an example.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
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