Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?


Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site

 All Forums
 Technical
 ECT Hosted Store
 Setting up Mailchimp error
 New Topic  Reply to Topic
 Printer Friendly
Author  Topic   

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 04/24/2021 :  08:24:45  
I am trying to get the Mailchimp Integration setup. I have the API created and installed.
After entering "Create Mailchimp List" I get the error:

The following error occurred: User does not have access to the requested operation

Vince
Administrator

40522 Posts

Posted - 04/25/2021 :  09:48:39  
I had a search round the internet and I see this error occurring as MailChimp introduced a new pricing mode which limits the number of lists for free accounts. Could that be the case here?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 04/25/2021 :  10:03:46  
On their site they say 2000, I have much less than that.?.? OK

Vince
Administrator

40522 Posts

Posted - 04/28/2021 :  00:25:13  
But wouldn't that be users in a list rather than the number of lists?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 04/28/2021 :  10:59:49  
Ok, update

I see now that I have one contact in the Mailchimp contact list. so I am connecting. So I tried to include the 1200 addresses to the defined list. I see only one list "debra's garden", it has one member. When I try to add the rest of the email addresses I get:

The following error occurred: The resource submitted could not be validated. For field-specific details, see the 'errors' array.

Vince
Administrator

40522 Posts

Posted - 05/01/2021 :  08:38:14  
Can you please try again now as a fix has been applied which may help. If you still get the same problem though I think you will have to try first with less emails to see if the MailChimp account is over the limit.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/01/2021 :  10:43:01  
I have 63 members in the Debras Garden list.
On the mailchimp page there is a red box with "ecommerce Plus Database - 1216 members"

When I click create mailchimp list, I fill out the details of the list
Then press "Create Mailchimp List"

I get: The following error occurred: User does not have access to the requested operation

Vince
Administrator

40522 Posts

Posted - 05/02/2021 :  03:04:52  
Again when searching for this problem in Google I get references to MailChimp's pricing model...
https://stackoverflow.com/questions/56426392/mailchimp-api-3-0-status-403-user-does-not-have-access-to-the-requested-operat

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/02/2021 :  08:16:21  
From the mailchimp pricing page:

Up to 2,000 contacts
1 audience included

The last time I tried I had only 63 members in the list

There is something else going on

Jeff

Vince
Administrator

40522 Posts

Posted - 05/02/2021 :  13:30:02  
Hi Jeff
As you are creating a MailChimp List it's more likely to do with the number of lists than the number of contacts in that list.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/02/2021 :  15:15:36  
I have only one created list.

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/02/2021 :  16:38:51  
Success

Turns out you can't have one CREATED list. Have no list and just connect with the entire list. WORKS

Thank you

Jeff
   Topic   
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2020 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000