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 Where does text on an email come from
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Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/08/2021 :  12:58:51  
When my store sends out an email for conformation of an order there is test at the start of the email:

We will be in touch as soon as possible about your order, the details of which are as follows:

Where is this on the site so I can change it?

Jeff

1818charlie
ECT Moderator

United Kingdom
843 Posts

Posted - 05/08/2021 :  13:21:59  
Hi Jeff

On page three of the Hosted Store User Manual I am seeing

All emails automatically sent out by the store are editable here. You can also edit the header and footer of the confirmation thanks page and the packing slip and invoice footers and headers.The fields will accept HTML so you can format the displays how you like. There is also dynamic replacement text so you can choose to show things like the customer name, order id, order date etc depending on the type of email.

From within the admin go to Store Admin > Email Messages & you should have the ability to edit all the emails sent out by the store from there.

Steve
Bolton Lancashire

Jrichlin
New Member

USA
60 Posts

Pre-sales questions only
(More Details...)

Posted - 05/08/2021 :  13:32:01  
Thank you for the note, however where you point to does not show the text sent with the email. It will allow you to add more, just not change what I have noted.

insight
ECT Moderator

USA
4361 Posts

Posted - 05/08/2021 :  14:31:57  
Sorry, it isn't currently possible to customize that line.

Peter


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