Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
 All Forums
 General
 Suggestions - NOT QUESTIONS
 Mass Email for Reviews
Author « Topic »  

cooper
Ecommerce Template Guru

USA
2807 Posts

Pre-sales questions only
(More Details...)

Posted - 08/18/2021 :  12:44:04  
The abandoned cart email is probably the single greatest communication added to ECT.

I'd LOVE to see an email option where I could look up orders by STATUS (say "SHIPPED"), or a date range, and send all the customers an email asking them to come back and review the item(s) they purchased.

I have a MOD from Mike that does it, but I have to click into each order to send it.

Bill

dbdave
ECT Moderator

USA
10277 Posts

Posted - 08/18/2021 :  13:22:40  
Hi Bill, we do this every week without needed any mods.

When orders ship, we moved them to shipped status.

Each week, we open orders in shipped status and when they are about 30 days old, we move them to completed status (in bulk - a whole page of orders) and that completed email is setup to ask for reviews.
Once sent, the reviews come pouring in.

Perhaps you are not aware you can hold down the ctrl key and change the status on an order and all other orders showing on the page will also change to that status.

Post back with any questions about how this is done.

Thanks,
David

Edited by - dbdave on 08/18/2021 13:24:24
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.03 seconds. Snitz Forums 2000