laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/01/2021 : 06:11:02
Hi again,
We have been told by Global Payments that they integrate with Ecommerce Templates. We are running the latest version (7.3.5) and they do not appear in the list of supported payment processors. Would we use custom for that?
Thanks.
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/01/2021 : 06:40:31
In case anybody was wondering it is Global Payments Inc. [url]https://www.globalpaymentsinc.com/en-gb/accept-payments/online[/url]
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Vince
Administrator
42466 Posts |
Posted - 09/01/2021 : 10:23:42
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/17/2021 : 03:27:10
Hi Vince,
Can I pass on your details to the folks at Global Payments, so we can get them integrated? We need to do this ASAP as our current provider is going offline.
Thanks very much.
Irina
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/17/2021 : 03:44:42
Hi Vince,
The guy we have been dealing with at Global Payments is Solomon Shahatit - solomon.shahatit@globalpay.com
He will probably be able to put you in touch with whoever knows exactly what data and in which format you need.
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/20/2021 : 03:33:04
Hi Vince,
We only have two weeks before our current payment provider goes offline. Do you think it will be possible to get the Global Payments integration done in that timescale?
Thanks,
Irina
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Vince
Administrator
42466 Posts |
Posted - 09/20/2021 : 05:12:19
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Vince
Administrator
42466 Posts |
Posted - 09/21/2021 : 02:17:32
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/21/2021 : 02:24:08
Hi Vince,
Thank you for doing that! Much appreciated.
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Vince
Administrator
42466 Posts |
Posted - 09/22/2021 : 14:05:24
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/23/2021 : 02:01:32
Yay! Thank you for doing that so quickly. It's been a worry for us and now we can relax.
Irina
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Vince
Administrator
42466 Posts |
Posted - 09/24/2021 : 08:28:17
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/27/2021 : 07:29:29
Hi Vince, thanks again for getting that done. I've updated and we are just entering our codes and passwords now. I'll let you know how it works out.
Irina
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/27/2021 : 09:11:29
Hi Vince,
We are now getting this error
[url]https://www.intelligenthomeonline.com/images/globalpaymensterror.jpg[/url]
It looks like it may have a problem with state? We have counties in the UK, not states.
Just a thought...
Edited by - laleirina on 09/27/2021 09:16:01
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/28/2021 : 07:51:45
Hi Vince,
Any news? We have two days left before they switch us off at Paypoint.
Thanks again for your help.
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Vince
Administrator
42466 Posts |
Posted - 09/28/2021 : 15:10:09
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laleirina
Advanced Member
United Kingdom
167 Posts Pre-sales questions only (More Details...)
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Posted - 09/29/2021 : 01:22:14
Hi Vince,
That's no problem. I have sent the FTP details to that email account.
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Vince
Administrator
42466 Posts |
Posted - 09/30/2021 : 00:38:16
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